Designed and led the implementation of a new, modular customer experience, delivering a scalable and reusable solution that enhanced flexibility and consistency across user journeys

Collaborated with other teams to build application wide features to enhance the overall product offering for each module and promote consistency

Spearheaded the redesign and refactor of a core application feature that resulted in a performance improvement of over 20%

Partnered with other senior/staff frontend engineers across the company to create and support frontend best practices

Created and executed plans to improve performance, developer experience, documentation, and frontend tech debt across the platform

Established a frontend platform team with one other engineer to give all product teams within Twilio the tools to easily deploy frontend code, collaborate, and create consistency throughout the Console

Grew the team to 7 engineers within the first year and gained momentum in adoption of our tooling and guidelines

Collaborated with external teams around the world to build consistent templates for all teams to use

Mentored interns and more junior engineers and was the main onboarding buddy for new frontend engineers at Twilio

Conducted coding interviews for our Console platform team as well as many other teams across the company (JavaScript, Python, Java)

Began working on a Java backend service for error logs and alarms within the Console

Acted as technical lead and direct point of contact for all questions and direction for external groups including product, design, and other engineering groups

Overhauled the UI in a rebranding effort before launching to markets across the US

Organized all frontend release builds and assisted in planning deployment and hotfixes

Trained all new frontend engineers and contracting groups on our product and development workflow

Conducted interviews and compiled feedback for hiring decisions

Updated legacy code written in JavaScript - including bug fixes, refactoring, and unit tests

Rewrote the user interface with a small team of engineers

Collaborated with product and creative teams on custom feature requests

Developed a custom tracking component that exported data to Google Analytics

Created charts and reports for executives to review data pertaining to the product

Partnered with our back office and database management teams to expand and upgrade APIs