# Kathleen Dolan Davies > Content Strategist | Content Development | Learning Experience Design | E-Learning Location: San Francisco Bay Area, United States Profile: https://flows.cv/kathleendolandavies I’m a content strategist and learning experience designer with 15+ years of creating educational, training, and professional development content that delivers measurable impact. I specialize in aligning content strategy with user needs and business goals—whether that means designing interactive learning pathways, optimizing customer engagement, or building scalable content systems. My approach combines deep user research with cross-functional collaboration, ensuring every content initiative is informed by data, driven by audience insight, and executed with precision. I’ve led award-winning digital transformations, launched multi-platform learning products, and coached high-performing teams to deliver content that works for the people it serves. Specialties: Content strategy, learning design, UX & customer research, SEO & information architecture, digital learning solutions, cross-functional leadership, project & budget management, technical & instructional writing. ## Work Experience ### Content Developer / Learning Designer @ Learning Design Consulting Jan 2014 – Present • Develop and implement multi-platform content strategies to improve engagement, retention, and learning outcomes. • Conduct user research and usability testing to guide content design and structure. • Partner with product, UX, and engineering teams to launch innovative digital content products. ### Learning Design Manager, Managing Editor @ Cengage Group Jan 2013 – Jan 2014 • Directed a cross-functional team to design and deliver interactive online learning experiences. • Created unified content pathways integrating diverse sources for consistent user journeys. • Managed large-scale budgets and schedules, achieving delivery milestones while lowering costs. ### Director of Content Development and User Research, Jossey-Bass Imprint @ Wiley Jan 2009 – Jan 2013 • Led digital transformation of professional learning products, winning Wiley’s Award for Outstanding Accomplishment. • Expanded user research initiatives, integrating quantitative and qualitative insights into product design. • Produced an innovative online self-assessment series that boosted lead capture by 25%. ### Content Development Manager, Pfeiffer Imprint @ Wiley Jan 2000 – Jan 2009 • Managed development of $6M online assessment franchise, driving market impact and user satisfaction. • Optimized resource allocation to balance cost efficiency with content quality. • Led content development team for training and professional development assessments and resources in multiple online and print formats. ## Education ### BA in English Literature Columbia University ### Multiple Subject Teaching Credential Dominican University of California ### Certificate in Educational Technology New York University ## Contact & Social - LinkedIn: https://linkedin.com/in/kathleendolandavies --- Source: https://flows.cv/kathleendolandavies JSON Resume: https://flows.cv/kathleendolandavies/resume.json Last updated: 2026-04-13