# Katie Ho

> Product Design @ Back Market

Location: New York, New York, United States
Profile: https://flows.cv/katieho

I am a curious and motivated problem-solver with a passion for designing experiences that drive product strategy. I have a propensity to learn quickly and the agility to wear multiple hats to drive design solutions to launch.

## Work Experience
### Senior Product Designer @ Back Market
Jan 2025 – Present

### Senior Product Designer @ Trove
Jan 2023 – Jan 2024

### Product Designer @ Trove
Jan 2021 – Jan 2023 | San Francisco Bay Area
I led high-impact design solutions to help establish Trove as the market leader in branded recommerce. Pioneering and setting UX best-practices in the growing pre-owned retail shopping and trade in experiences.

### Product Designer @ Omou Learning
Jan 2019 – Jan 2020 | San Francisco Bay Area
I worked with products, developers, and other designers to build a tutoring management platform for small to mid-sized tutoring centers to manage their daily operations. 

• Conducted user research, created user flows, and designed wireframes & prototypes in all levels of fidelity for key features

### Category Management Specialist @ Walmart eCommerce
Jan 2019 – Jan 2020 | San Francisco Bay Area
I managed and grew a multi-million product category by 55% with a vision to improve user experience on walmart.com. 

• Drove customer-centric business strategies in assortment expansion and site UX
• Analyzed large datasets from various analytics tools to gain better insights into customer behavior
• Initiated and led several cross-functional team projects to optimize site experience and increase conversion

### Tax Experienced Associate, Digital Transformation @ PwC
Jan 2017 – Jan 2019 | Greater Los Angeles Area
I drove process transformation initiatives across various tax teams using customized in-house digital solutions.

• Conducted interviews and brainstorming workshops with teams to identify pain points and inefficiencies in current tax reporting
• Automated complex tax processes by breaking them down into step-by-step flows
• Created Tableau dashboards to track team progress and visualize efficiency of digital tools.

### Marketing Research Assistant @ UCLA Anderson School of Management
Jan 2014 – Jan 2017 | Greater Los Angeles Area
•	Analyzed research findings relating to branding, consumer identity, and formation of brand stigmatization
•	Studied cultural differences in the US and Chinese consumer markets and their effects on consumers’ receptiveness to marketing techniques and international market-entry strategies

### Tax Reporting Strategy Intern @ PwC
Jan 2016 – Jan 2016 | Greater Los Angeles Area

### Tax Intern @ Marcum LLP
Jan 2016 – Jan 2016


## Education
### Bachelor of Arts - BA in Double Majors in Business Economics and Psychology, Minor in Accounting
UCLA


## Contact & Social
- LinkedIn: https://linkedin.com/in/katiebho

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Source: https://flows.cv/katieho
JSON Resume: https://flows.cv/katieho/resume.json
Last updated: 2026-02-23