# Katie Im > Product Designer at Bitly Location: New York, New York, United States Profile: https://flows.cv/katieim 👋🏻 Hi! I'm Katie, a product designer who blends strategic thinking and creativity to shape impactful solutions. A little about myself: 🎓 M.S. in Information Experience Design (IXD) from Pratt Institute 🚀 6+ years of startup experience across Saas, Creative, and Ed-tech sectors. 🌟 Passion Projects: Founded Tomboy Athletic Club, a clothing brand empowering women in sports. 👩🏻‍🎨 Freelance Illustrator contributing to great brands and fundraised for non-profits through t-shirt and sticker sales (including AAJC, Send Chinatown Love, and Audre Lorde Project) 🔎 Check out more of my work at imkatieim.com ## Work Experience ### Product Designer @ Bitly Jan 2024 – Present | New York City Metropolitan Area ### Design Consultant @ Knowunity Jan 2023 – Jan 2024 | New York, United States Berlin Ed-tech company making education accessible to all (10M+ users). Specializing in Product and Interaction Design for Growth, Core Content, and US team focusing on culturally adapting mobile applications for the US market and enhancing user engagement. ### Product Designer @ Lumity Media Jan 2023 – Jan 2023 Contract designer, orchestrating close collaboration with the product manager and engineers to drive user base growth and enhance engagement for their educational mobile app on iOS. ### University Partnerships @ Quinncia Jan 2021 – Jan 2023 | New York City Metropolitan Area ### Product Designer @ Center for Digital Experiences at Pratt Institute Jan 2021 – Jan 2023 | New York City Metropolitan Area Enhancing digital interactions and user experiences for clients such as: -The Metropolitan Museum of Art (the MET) -Rescue City NYC -Concern Worldwide US, -The Robert H. Jackson Museum -Results led to improved user engagement and design enhancements, reducing bounce rates, revamping websites for community engagement, and enhancing the visitor donation experience ### Product Designer @ Bitly Jan 2022 – Jan 2023 | New York City Metropolitan Area Summer 2022 (June - September) Winter 2023 (January - February) -Spearheaded feature ideation for the Link in Bio (LiB) team, enhancing user onboarding and dashboard experience. -Contributed to refining and expanding the design system, developing essential components and responsive pages. ### Design Strategist and Business Development @ a___.PRIORI Concepts LLC Jan 2020 – Jan 2021 | New York, New York, United States -Led client acquisition strategies contributing to a 23% increase in revenue growth for creative agency. -Simultaneously engaged in design efforts, encompassing research, graphics, wireframes, and mock-ups, delivering innovative design solutions for clients. ### Account Executive @ Hired Jan 2018 – Jan 2021 | Greater New York City Area Formerly known as Vettery. Vettery is a transformative hiring platform that leverages machine learning and artificial intelligence to connect top candidates with leading companies through data-driven matchmaking. -Achieved consistent sales success while collaborating closely with marketing and product teams to enhance lead generation and improve user experience. ### UK Business Development Representative @ Hired Jan 2018 – Jan 2018 ## Education ### Master of Science - MS in Information Experience Design (IXD) Pratt Institute ### Bachelor's degree in Organizational Communication; Minor in Digital Studies Davidson College ### International Baccalaureate Diploma Palm Harbor University High School ## Contact & Social - LinkedIn: https://linkedin.com/in/katie-im-561716124 - Portfolio: https://www.imkatieim.com/ --- Source: https://flows.cv/katieim JSON Resume: https://flows.cv/katieim/resume.json Last updated: 2026-03-29