# Katie Kim

> Product Designer

Location: New York, New York, United States
Profile: https://flows.cv/katiekim1

Hi, I’m Katie and I'm a curious UX Designer stimulated by creating new outlets 
to users that are in need of improved innovation. 

From client-facing roles in hospitality and education to overseeing logistics 
in the supply chain industry, I have the agility to foster cross-functional communications 
and smooth out problems at both the high-end and ground levels. 

This adaptive lens, coupled with my knack for continual learning, drives me to strive 
for excellence in any challenges that strengthen both my collaboration skills, and enthusiasm 
for problem-solving.

Lets chat!

## Work Experience
### Lead Product Designer Intern @ The Inclusive Group | IDD Life
Jan 2023 – Present

### Freelance UX Designer @ Tripscout
Jan 2022 – Jan 2022 | Chicago, Illinois, United States
- Created innovative planning tools like journey maps, user personas, and storyboards through user research.
- Streamlined user decision making by creating simply designed call to action buttons with the help of research of 30+ users.
- Improved hotel booking system feedback collection by 20% by defining product strategy and business strategy.

### UX Design Fellow @ General Assembly
Jan 2022 – Jan 2022 | Remote
500+ hours of extensive real-world applications into client facing projects. Creating satisfying and compelling experiences for users of a product, drawing results from user research and workflow analysis. Utilized a hands-on approach to practice and achieve user-centered design methods, design thinking skills, team collaboration, and client relations.


Projects include:

1) Social Living | Re-designed a site for an e-commerce business. 

2) Lowkey | Hackathon project designing a meditation app catered to the youth for mental health.

3) Netflix Re-Design | Created prospective features that allowed social aspects to be integrated into both the Netflix app and site.

### UX Designer Freelance @ Social Living
Jan 2022 – Jan 2022
- Researched market opportunity and defined customer segmentation and value proposition as well as the sales content.
- Created effective marketing and branding strategies into successful and engaging creative content.
- Enhanced user experiences by conducting 40+ usability tests gathering users needs and frustrations from the market.

### Custom Broker @ B&H customs
Jan 2021 – Jan 2022 | Queens, New York, United States
Managed documents for correct in-line regulations that meet laws for shipments to be imported into the U.S.
Heavy hands on operations with CBP, FDA, FWS, etc to meet federal requirements.

### Teacher Assistant @ Elementary Schools
Jan 2018 – Jan 2020 | Queens, New York, United States
-Provided individualized tutorials for students. Helped prepare lessons and document student data. Supported students in adapting to classroom environments.
-Partnered with teachers and specialists to implement developmentally tailored lessons tailored to 3 classrooms.


## Education
### Certificate in UX Design
General Assembly

### Bachelor of Business Administration - BBA in Business management and Audio engineer
Five Towns College


## Contact & Social
- LinkedIn: https://linkedin.com/in/katiekimux
- Portfolio: https://www.katiekim.co
- Portfolio: https://drive.google.com/file/d/1zqxnJrdfAC0py966K3V-K3dLXIaMjhjV/view?usp=sharing

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Source: https://flows.cv/katiekim1
JSON Resume: https://flows.cv/katiekim1/resume.json
Last updated: 2026-03-29