# Katie Lundsgaard

> Staff Software Engineer at Webflow

Location: San Francisco, California, United States
Profile: https://flows.cv/katielundsgaard

## Work Experience
### Staff Software Engineer @ Webflow
Jan 2026 – Present

### Senior Software Engineer, Backend @ Webflow
Jan 2021 – Jan 2026

### Software Engineer @ Glitch
Jan 2019 – Jan 2021

### Software Engineer @ Heroku
Jan 2018 – Jan 2019 | San Francisco Bay Area

### Software Engineer @ Sentry (getsentry.com)
Jan 2016 – Jan 2017 | San Francisco

### Product Specialist @ Kimono Labs
Jan 2015 – Jan 2016
Build and maintain custom APIs for users through use and comprehensive understanding of the Kimono tool. Maintain intimate knowledge of product to track, detail, and prioritize product bugs and feature requests and pair with engineering team to ensure customer success. Verify product stability via thorough quality assurance testing. Collaborate with team members on process improvements that ensure delivery of exceptional results

### Customer Success Engineer @ Kimono Labs
Jan 2014 – Jan 2015 | San Francisco Bay Area
Drive customer conversion by responding to user inquiries and providing technical product assistance via Zendesk and Olark customer service platforms. Use HTML, CSS, and JavaScript to provide troubleshooting solutions to users in real time. Generate SEO through help center documentation, use case blogs, social media, and other marketing content

### Performance and Career Development Program Associate @ The Global Health Fellows Program/The Public Health Institute
Jan 2014 – Jan 2014
Prepare regular and ad hoc reports for the PCD team. Maintain spreadsheets and databases to track key information. Communicate with participants and Human Resources regarding evaluations, merit increases, extensions, and professional development funds. Coordinate with members of the PCD team and attend weekly meetings to facilitate performance management processes. Provide logistical support to incoming Foreign Service Nationals.

### Office Coordinator @ The Global Health Fellows Program/The Public Health Institute
Jan 2013 – Jan 2014
Plan space for new fellows as well as provide office orientation. Communicate with vendors and track inventory. Organize and execute special requests. Set up meeting space. Coordinate ergonomics assessments.

### Box Office Coordinator @ Carolina Performing Arts
Jan 2012 – Jan 2013 | Chapel Hill, North Carolina
Maintain Box Office on a daily basis with tasks such as opening, closing, processing deposits, organizing and filing mail, keeping inventory, and writing memos. Assist the Box Office Manager with daily tasks. Hire, train, and manage sales associates. Schedule employee shifts as well as schedule and coordinate staff meetings. Recognize and handle issues involving patrons or staff, and troubleshoot issues with the Ticketing System Software. Review policies and procedures and develop ways to make the Box Office more efficient.

### Rental Services Manager @ Carolina Performing Arts
Jan 2010 – Jan 2011 | Chapel Hill, North Carolina
Coordinate with varous rental groups to bring shows to Memorial Hall. Set up tickets for shows using the Tessitura Ticketing System. Organize and provide the necessary information to sales associates, and provide excellent customer service.


## Education
### Computer Software Engineering
Hackbright Academy

### Bachelor of Arts (B.A.) in Psychology
The University of North Carolina at Chapel Hill


## Contact & Social
- LinkedIn: https://linkedin.com/in/kjlundsgaard
- GitHub: https://github.com/kjlundsgaard

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Source: https://flows.cv/katielundsgaard
JSON Resume: https://flows.cv/katielundsgaard/resume.json
Last updated: 2026-04-12