# Katie Marazita > Strategic People Program Manager | Certified StrenghtsFinder & Personal Coach | Enabling Employee Growth through Scalable Design & People Programs Location: Oakland, California, United States Profile: https://flows.cv/katiemarazita I’m a People Partner and Leadership Coach passionate about driving learning and development initiatives that empower individuals and teams to grow and thrive. With over a decade of experience in talent development, organizational design, UX program management, and employee engagement, I leverage design thinking and out-of-the-box strategies to create impactful, inclusive programs. Let’s connect to build a culture of continuous learning and growth! ## Work Experience ### Senior People Programs Manager @ LendingClub Jan 2025 – Present I focus on designing and scaling onboarding, manager enablement, and learning experiences. I partner cross-functionally to improve people processes, drive consistency in decision-making, and build programs that support organizational growth. ### Co-Founder and Creative Director @ Frankie Likes Jan 2022 – Present As Founder & Creative Director of Frankie Likes, I built a playful and purpose-driven brand offering safe, sensory-based products for young children and caregivers. I led end-to-end product development—from sourcing and packaging design to manufacturing and vendor management—while also driving the creative direction, e-commerce strategy, and wholesale growth. I crafted the brand identity, launched our Shopify storefront, and managed social, customer service, and day-to-day operations. My approach was rooted in real parenting insights and direct community feedback, helping me iterate quickly and create products families truly love. ### Lead Program Manager, People & Programs @ Salesforce Jan 2020 – Jan 2023 I partnered with research, design, operations, and product teams to streamline workflows and optimize efficiency. I developed and maintained impactful people programs, including onboarding, educational trainings, and insight showcases. My role involved coordinating design workshops, critiques, and deep dives while driving cross-functional visibility and collaboration. I managed project schedules to ensure alignment across multidisciplinary teams, maintained accurate tracking and reporting, and represented the team as a proxy leader to partner organizations. ### Ops Program Manager, Research Operations @ Salesforce Jan 2018 – Jan 2020 I supported User Researchers by managing operational workflows and ensuring projects stayed on track. I facilitated research planning sessions, streamlined team schedules, and created systems for accurate project tracking and reporting. By driving cross-functional visibility, I helped matrixed teams align on priorities and collaborate effectively. Additionally, I represented the team in partnerships with other organizations, fostering productive relationships that supported research goals. ### Senior User Experience Program Manager @ Salesforce Jan 2018 – Jan 2018 | San Francisco Bay Area I led recruiting strategies within Service Cloud to identify and manage participants for research studies, ensuring smooth execution and impactful insights. I supported researchers with scheduling and coordination while managing customer-facing communications and events to strengthen engagement. My work emphasized creating seamless connections between users and research initiatives. ### User Experience Program Manager @ Salesforce Jan 2017 – Jan 2018 | San Francisco Bay Area I crafted and executed recruiting strategies within Service Cloud, connecting researchers with the right participants to drive meaningful insights. I provided seamless scheduling and coordination support, managed customer-facing communications, and organized events to foster stronger user engagement and collaboration with research efforts. ### Events & Program Manager, Part-Time @ SFMOMA San Francisco Museum of Modern Art Jan 2016 – Jan 2018 | San Francisco Bay Area I coordinated events at SFMOMA, managing scheduling, vendor relations, and contract negotiations. I provided on-site support, oversaw production tasks like floral and entertainment setups, and ensured safety compliance alongside security teams. My role emphasized seamless execution and collaboration with stakeholders. ### Design Thinking Program Manager & Admin for AutoCAD and UX Design @ Autodesk Jan 2016 – Jan 2017 | San Francisco Bay Area I scaled design thinking initiatives across global teams at Autodesk, fostering innovation and collaboration. I launched and delivered LUMA design thinking workshops, improving cross-functional problem-solving by 20%. Additionally, I embedded user-centered development tools into strategic planning processes, driving design excellence. I provided executive-level support, managing calendars, travel, and logistics for senior leadership while overseeing AutoCAD and UX research efforts, gathering critical user feedback. As the point of contact between teams, I ensured seamless communication and contributed to Autodesk Women in Leadership and sustainability initiatives. ### Office Manager & Graphics/Program Coordinator @ Jensen Architects Jan 2013 – Jan 2016 | San Francisco Bay Area As the executive assistant to the CEO and four principals at Jensen Architects, I managed international travel, calendars, and email correspondence. I coordinated office operations, cultivated relationships with stakeholders, and led weekly staff check-ins to ensure alignment on deliverables. I also created development programs and strategic frameworks to boost employee engagement and career growth. Additionally, I managed graphics projects, including marketing campaigns, RFP creation, and social media content, while supporting the onboarding and university recruiting process for internships. I coordinated quarterly trade shows, managed budgets, and facilitated vendor relationships, contributing to overall business strategy. ### Social Media Marketer @ MetroWize Jan 2012 – Jan 2013 | San Francisco Bay Area At Kinetic Events (branch of MetroWize), I managed social media marketing for multiple clients while maintaining client anonymity. I led email campaigns, coordinated vendor graphics, and supported event planning and day-of coordination. I handled vendor contracts, worked on international travel arrangements, and maintained multiple websites. ### Marketing & Events Associate @ Headline Shirts Jan 2012 – Jan 2012 | San Francisco Bay Area I managed social media, email newsletters, and graphics. I served as program manager for monthly in-house events, new sales, and promotions. I also maintained the online product catalog, handled website content updates, and coordinated photo shoots, including editing and model coordination. Additionally, I supported budget and event planning for the CEO. ### Audience Services Representative @ SHN Jan 2011 – Jan 2012 I provided customer service by answering inquiries about San Francisco’s musical theaters and maintaining long-lasting client relationships. I managed ticket sales both over the phone and online, and assisted in updating and creating customer accounts. ### Manager of Rack-N-Cue Games Room @ Cesar Chavez Student Center Jan 2010 – Jan 2011 I managed the Games Room, overseeing scheduling, purchasing, and event coordination. I maintained a welcoming environment for San Francisco State University students, managed multiple budgets, and collaborated with other departments to create a student-focused space. ### Information Desk and Cashier @ Cesar Chavez Student Center Jan 2009 – Jan 2010 At the San Francisco State University Student Center, I assisted with cash register duties and provided customer service at the main information desk. I helped answer campus-related questions and supported event planning and special functions. ### Administrative Assistant @ Analogix Semiconductor Inc. Jan 2008 – Jan 2008 Office management duties such as filing, scanning, faxing, copying, and phones Operation support including shipping and receiving both domestic and international Financial support with filing invoices and checks, entering Purchase Orders ## Education ### BS in Graphic Design in Minor in Cinema and Marketing San Francisco State University ## Contact & Social - LinkedIn: https://linkedin.com/in/marazita - Portfolio: http://marazitadesign.com --- Source: https://flows.cv/katiemarazita JSON Resume: https://flows.cv/katiemarazita/resume.json Last updated: 2026-04-13