• Lead Loyalty & Account design for Alaska and Hawaiian Airlines, driving post-merger initiatives for the new Atmos program across web and app.

• Partner with multiple product and development teams to grow acquisition through loyalty, collaborating across engineering, vendors, leadership, research, and customer focus groups.

• Modernizing the Atmos loyalty experience through new points earning, activity, and account features launching in 2026 and beyond.

• Lead designer for Williams-Sonoma Inc.’s mobile apps across all brands (Pottery Barn, West Elm, Williams-Sonoma, PB Kids, PB Teen), working closely with a global team of product managers, developers, and design leadership to deliver innovative, end-to-end design solutions

• Designed and led the Tailored App Experience initiative, delivering a nearly a 6% boost in conversion across key flows, along with measurable gains in engagement, repeat purchases, and order value.

• Spearhead design efforts for the Fast Track team, partnering with product managers and a global developer team to deliver innovative, fast-to-market product discovery ideas

Senior UX Designer for United Airlines, focusing design efforts on United mobile applications, in-flight entertainment, and enterprise experiences.

• Lead UX Designer for In-Flight Entertainment application design and implementation, collaborating with a large team of designers, product owners, developers, and researchers to develop the next generation of the United In-Flight Entertainment experience.

• Worked in close collaboration with the United in-house Design Systems team and United Developers to create an all new, Android-based seatback mobile application design system in Figma

• Delivery Lead for United's Enterprise team, mentoring UX designers and ensuring delivery of all product design and UX design work for both the United for Business and United Cargo teams.

Lead Product Designer for the Total Wine & More Digital Team, focusing on end-to-end product design efforts including UX research, wireframes, design systems, visual design, high-fidelity design, full scale prototypes, user testing and research, developer collaboration, and product releases in a fully agile environment

• Create detailed product design experiences for all areas of the Total Wine & More consumer app, including design system, simplifying checkout, expanding digital payment options, creating tasting notes, and maximizing customer capabilities while using in-store mode, among other features and product enhancements

• Focus on designing the cart and checkout experiences for the Total Wine & More website; utilizing expertise in e-commerce to maximize cart conversions through express checkout, expanding gifting options for customers, and implementing digital payment options like PayPal

• Senior Product Designer for the Total Wine & More Digital Team, focused on on end-to-end product design efforts including wireframes, design systems, visual design, high-fidelity design, full scale prototypes, user testing and research, developer collaboration, and product releases in a fully agile environment for both the mobile app team and cart & checkout experience team.