As virtual connections between educators and students were becoming more crucial, Seesaw lacked a robust communication platform that matched the increasing needs of its users. With the additional need to implement a new, more efficient tech stack, there was also an opportunity to entirely rethink communication for Seesaw’s 10M+ monthly users.

With my prior experience in kid-centric communication, I was brought in to design a brand new messaging system that met crucial user pain points while also navigating the trials of experimenting with a new tech stack.

Over 2 years, I led a user-centric design process for the initiative, iterating through continual user feedback. I also paired with my engineering team to bring Seesaw's cross-platform design system onto the new tech stack.

Since Messages launched in 2022, districts now choose Seesaw for its seamless suite of communication tools. Increased usage shows messaging's continued importance to Seesaw’s growth and its mission to support its 10M+ monthly.

Working on Messages challenged me to transform limitations into human-centered opportunities. With passion and purpose, I learned that engaging with our users at every step of the design process can lead to more impactful–and more human–solutions.

At Meta, I led design for the company’s first communication app for kids, an incredible opportunity to help younger users connect in a fun and safe way.

As the team’s expert in UX for kids, my mission was collaborating with child development specialists to build an engaging onboarding flow and activities that encouraged social-emotional learning and good digital citizenship.

I tested concepts continually with real kids using prototypes that utilized motion and game mechanics. Working with artists, I designed a platform for delightful multiplayer games teaching communication skills.

The app is now used by over 7 million kids in 195 countries.

This strengthened my ability to leverage testing and prototyping to connect authentically with young users through educational experiences.

In 2014, Disney lacked a streaming platform while Netflix dominated. My small “labs” team was tasked with a proof of concept for Disney's very first streaming service.

With minimal intial specs, my first mission was to understand & communicate stakeholder and consumer expectations.

Over the first 6 months, I held requirements-gathering workshops & created service blueprints that synthesized stakeholder expectations with consumer insights. During an ambitious “build it” phase, I spearheaded our UI & motion design system and architected the app’s robust login & signup systems.

DisneyLife launched successfully in the UK, Ireland, and the Philippines. It served as the precursor to Disney+, now the world’s most successful dedicated streaming platform with over 146 million subscribers.

This once-in-a-lifetime experience strengthened my ability to synthesize user insights & stakeholder requirements into a unified vision and also deliver a product that exceeded customer expectations.