# Katrina Liu > Product Design Leader | North America Director at Ladies that UX Location: Bellevue, Washington, United States Profile: https://flows.cv/katrina I am driven to innovate for impact by designing and building experiences that deliver results while delighting users. I am a UX leader with 17+ years of experience in the field, solving problems with the right mix of research, information architecture, interaction design, visual design, and usability testing. I have partnered with companies and clients in a number of fields, including AT&T, Cricket Wireless, Samsung, Asus, and Highmark. I am currently a Senior Product Design Manager at Microsoft as part of the Security UX team. In my spare time, I lead the Ladies that UX North America region and the Seattle meetup group. Managing Chapter Leaders and partnering with organizations like Google, Amazon, Zillow, BestBuy, Airbnb, General Assembly, and Code Fellows to put on events for the UX community. I am also obsessed with art, music, and food photography (AKA taking photos before eating to promote restaurants that I love.) ## Work Experience ### Senior Product Design Lead @ Microsoft Jan 2025 – Present Collaborate with other product leaders to manage the end-to-end product development process and maintain accountability for user experience quality. Enable and support my team in a fast-paced, design-driven, product development cycle. Ship world-class security experiences that delight consumers with an emphasis on craft, quality, trust, and positive user and security impact. ### Senior Product Design Manager @ Microsoft Jan 2022 – Jan 2025 Manage a team of world-class designers of all experience levels, supporting their professional growth and helping them to deliver amazing experiences. Own the user experience for Microsoft Defender and Defender Experts. Lead to ensure that user needs and behaviors are well understood, product requirements are aligned, and the designed experiences enable successful outcomes for their users. ### Senior Product Designer @ Microsoft Jan 2021 – Jan 2022 Craft intuitive experiences that empower security professionals to maximize the value of Microsoft Sentinel. Communicate and build consensus around all aspects of the design direction. Understand the array of technical constraints, user goals, and business requirements. Provide continuing, hands-on design support to engineering crews during software development to ensure a high-quality end-product. ### North America Director @ Ladies that UX Jan 2021 – Present Provide guidance and build a network of support system for Chapter leaders in the North America region. Work with the global leadership team to define and implement processes that help improve the experience of over 20,000 Ladies that UX members. ### Seattle Chapter Leader @ Ladies that UX Jan 2017 – Jan 2021 | Greater Seattle Area Lead and grow a women forward UX meetup group in the Seattle area with 3500+ members. Partner with various organizations such as Google, Amazon, Zillow, BestBuy, Airbnb, General Assembly, and Code Fellows to host and plan monthly UX events. Recruit Planning Committee members. Mentor and guide planning members to continue to grow and explore different solutions that address the needs of the Seattle UX community. ### UX Director @ Plain Concepts Jan 2018 – Jan 2021 | Seattle, WA Work directly with C-level executives and partner with product and engineering teams to align on problems and product direction, evaluate success criteria, and prioritize an efficient roadmap. Mentor, grow, and recruit UX talent and advocate for user-centered design practices. Inspire and lead teams of designers in the creation of delightful, easy-to-use experiences and validated through testing. ### UX Producer @ Plain Concepts Jan 2015 – Jan 2021 | Seattle WA Lead UX/UI design at Plain Concepts USA. Develop strategies that are innovative and strategically on-target. Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks. Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas largely for Microsoft clients. ### Art Director @ HackerAgency Jan 2013 – Jan 2015 | Seattle Lead Art Director on the AT&T acquisition team. Concept and strategize on AT&T projects to bring meaningful results through responsive web, mobile, tablet, and print design. Work with Creative Directors to develop high level ideas and present work to clients external and internally. ### Graphic Designer @ HackerAgency Jan 2012 – Jan 2013 Design high-visibility print and digital work for the AT&T customer lifecycle management team including the AT&T eNewsletter. Manage AT&T print and interactive design from Creative set up to file release to vendor. ### Production Artist @ HackerAgency Jan 2010 – Jan 2012 Work with Project Managers, Designers and Art Directors to complete comps, designs and edits. Anticipates problems and opportunities and brings them to the attention of the appropriate team member(s) immediately. ### Pro Bono Consultant @ Taproot Foundation Jan 2010 – Jan 2013 Help non-profit organizations with their design needs. ### Graphic/Web Designer @ Highline Community College Jan 2007 – Jan 2010 Work with project managers and external clients to develop and design a variety of illustrative materials such as brochures, booklets, posters, websites, and other marketing and training materials. Design, develop and maintain the Center for Learning Connection’s web site; recommend and implement changes. ### Adjunct faculty @ International Academy of Design and Technology Jan 2007 – Jan 2008 Teach design classes such as: Digital Imaging - An introduction to digital image editing as used in the graphic design industry (mainly focused in Photoshop). Students learned software, terminology, and photo manipulation techniques through completion of computer design projects for both print and web layout. Digital Prepress - Students explored methods used to successfully transfer images from the computer to print and digital media in depth. This was a process-based course that concentrates on the numerous technical design choices that need to be made to produce well-crafted page layouts. ## Education ### Interaction Design IxDF - The Interaction Design Foundation ### 3D training certificate 3D Training ### BA in Art and Design Western Washington University ### Associate in Art and Science Bellevue College ## Contact & Social - LinkedIn: https://linkedin.com/in/kliu11 - Website: http://www.plainconcepts.com --- Source: https://flows.cv/katrina JSON Resume: https://flows.cv/katrina/resume.json Last updated: 2026-02-23