Developed conceptual sketches, wireframes, and prototypes to visualize user experiences.

Conducted user testing and gathered feedback to advocate for user-centric design.

Contributed to solving complex UX challenges, promoting a consumer-first digital experience at USTA.

Implemented user research methodologies, including A/B testing and usability testing, to enhance user experience.

Provided strategic UX consultation to clients, aligning design solutions with their business objectives.

Developed and maintained design systems, ensuring consistency across products.

Coordinated and conducted interviews, journey mapping, and usability testing through both in-person and virtual interactions.

Collaborated with team members to synthesize findings and improve user experience based on research insights.

Conducted audits of the trademark file room to identify and rectify closed or misfiled records.

Provided essential administrative support to paralegals and attorneys, facilitating efficient workflow and organization.

Produced engaging shows for Girls Prep Charter School, developing themes and scripts.

Cultivated a positive team environment, promoting open communication and collaboration.

Built strong relationships with participants, enhancing their social skills and personal development.