# Kattiana Theodore > User Experience Designer | Creative Technologist | AI-Driven UX | Visual Storyteller Location: New York City Metropolitan Area, United States Profile: https://flows.cv/kattiana As a UX Designer for about six years, I have contributed to enhancing digital product strategies and solving complex UX challenges. Leveraging skills in user testing, prototyping, and conceptual design, I have collaborated with the digital teams to deliver user-centric experiences that align with organizational goals. My focus has been on creating engaging and intuitive digital solutions, particularly in the sports and entertainment industries. My passion lies in advocating for user-first digital experiences, supported by expertise in tools like Figma and Adobe Creative Cloud, and a commitment to refining effective design solutions through feedback and testing. ## Work Experience ### UX Designer @ (USTA) United States Tennis Association Jan 2022 – Jan 2026 | New York, New York, United States • Collaborated with the digital team to identify user needs and enhance digital product strategies. • Developed conceptual sketches, wireframes, and prototypes to visualize user experiences. • Conducted user testing and gathered feedback to advocate for user-centric design. • Contributed to solving complex UX challenges, promoting a consumer-first digital experience at USTA. ### UX Designer/Founder @ KIKA Digital Jan 2020 – Jan 2022 | New York, New York, United States • Spearheaded UI/UX design initiatives, achieving a 40% improvement in key business KPIs. • Implemented user research methodologies, including A/B testing and usability testing, to enhance user experience. • Provided strategic UX consultation to clients, aligning design solutions with their business objectives. • Developed and maintained design systems, ensuring consistency across products. ### UX Researcher @ Kenzie Academy Jan 2019 – Jan 2020 | Los Angeles, California, United States • Led UX research initiatives for a group project at Kenzie Academy, focusing on user-centered design. • Coordinated and conducted interviews, journey mapping, and usability testing through both in-person and virtual interactions. • Collaborated with team members to synthesize findings and improve user experience based on research insights. ### Legal Coordinator- Intellectual Property @ National Basketball Association (NBA) Jan 2018 – Jan 2019 | Greater New York City Area • Supported the Intellectual Property department by digitizing and tagging over 20,000 files and registration certificates. • Conducted audits of the trademark file room to identify and rectify closed or misfiled records. • Provided essential administrative support to paralegals and attorneys, facilitating efficient workflow and organization. ### Group Leader @ Roads to Success Jan 2017 – Jan 2018 | Greater New York City Area • Led drama classes for children aged 5-8, fostering creativity and self-expression. • Produced engaging shows for Girls Prep Charter School, developing themes and scripts. • Cultivated a positive team environment, promoting open communication and collaboration. • Built strong relationships with participants, enhancing their social skills and personal development. ### Human Resources Administrative Assistant @ St. John's University Jan 2016 – Jan 2018 • Managed daily office operations, including filing, organizing, and answering phone inquiries to enhance efficiency. • Provided guidance to over fifty students and parents weekly regarding St. John's University and Residence Life. • Developed skills in conflict resolution and confidentiality while collaborating with diverse individuals. • Conducted resume screenings, scheduled and led interviews, and recommended qualified candidates to department directors. ### Co-Chair Public Relations for Student Government @ St. John's University Jan 2017 – Jan 2018 | Greater New York City Area • Collaborated closely with the Chair of Public Relations to enhance the organization's visibility. • Managed all social media platforms, showcasing school events and student achievements. • Developed engaging content for promotional materials, including posters and social media posts. • Organized and executed public events for various organizations, fostering community engagement. ### Camp Operations- Summer Job @ St. John's University Jan 2017 – Jan 2017 | Greater New York City Area • Assisted with Counselor Training Camp, ensuring effective preparation for camp staff. • Implemented and executed the scheduled camping program, enhancing the overall camp experience. • Modeled standards for conduct, promoting a positive environment for staff and campers. • Supported the development of camp counselors, fostering leadership and teamwork skills. ## Education ### Master of Science - MS in Integrated Design and Media New York University ### UX Engineering Kenzie Academy ### Bachelor's degree in Communication and Media Studies St. John's University ### Associate of Arts (A.A.) in General Studies Valencia College ## Contact & Social - LinkedIn: https://linkedin.com/in/kattianatheodore --- Source: https://flows.cv/kattiana JSON Resume: https://flows.cv/kattiana/resume.json Last updated: 2026-03-29