Minneapolis, Minnesota, United States
* Developed microservices on Google Cloud Platform using Cloud Run to expose REST APIs for external B2B integrations and secured them by implementing IP whitelisting via Cloud Armor and API Gateway.
* Developed a Vertex AI Datastore with embeddings from unstructured PDF documents to power an AI student chatbot on our university's admissions website (https://apply.capella.edu).
* Engineered an omni-channel call and chat analytics pipeline using Google Conversational Insights, processing ~20K daily call recordings with automated transcription, summarization, and structured AI insight extraction.
* Designed and delivered an event-driven HTTP webhook using Cloud Run, API Gateway, Pub/Sub and Eventarc and demonstrated a 65% reduction to operational time.
* Developed and deployed an ELT pipeline using Apache Airflow on Google Kubernetes Engine (GKE) in Cloud Composer to ingest over 1.3 million daily records from various REST APIs with 99% uptime.
* Improved end-user experience by building asynchronous FastAPI endpoints to enable real-time status polling for UI clients, resulting in faster feedback loops.
* Deployed and managed Google Cloud resources using Terraform (IaC) and ensured TF state based infrastructure across all environments.
* Built and integrated CI/CD pipelines on GitLab to automate Docker container builds, tagging, and deployments to Google Artifact Registry.
