Designed core product experiences for an online learning platform, focusing on engagement, retention, and scalable systems.
• Designed personalized goal-setting and progress tracking on the student dashboard, contributing to +12% retention and +15% course completion
• Led 0→1 design for mentor call recordings and AI summaries, shaping consent flows, access patterns, and post-call experiences
• Contributed to building and scaling the platform’s design system, creating reusable components and improving design–development workflows
• Shipped a consent experience adopted by 82% of students and 56% of mentors, exceeding initial targets
• Introduced user journey mapping early across new programs (B2B and university partners), aligning teams on onboarding and learning flows
• Created accessibility guidelines to support migration to Canvas LMS, improving consistency and usability across teams
• Designed a student feedback survey framework to capture insights across the lifecycle and inform product decisions