# Kayla Go > Product Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/kaylago Hi, I’m Kayla! I’m a product designer with 6+ years of experience designing thoughtful, scalable digital products across learning platforms and data-heavy tools. I didn’t take a straight path into design. I explored everything from film to software engineering before realizing design had been the common thread all along. It combined everything I loved: visual storytelling, problem-solving, and building things that actually work. Most recently at Springboard, I designed core product experiences across the learning platform and contributed to scaling a new design system used across teams. My work focused on bringing clarity to complex systems, from designing AI features, personalized goal-setting experiences, improving post-call reflection tools, or creating foundations for consent and trust in user flows. I enjoy working on ambiguous problems, collaborating closely with x-functional teams, and turning messy ideas into structured, usable experiences. When I’m OOO, I’m usually making something—sewing, thrifting pieces to rework, experimenting with matcha, or getting lost in a cozy project. I’m currently open to new opportunities! PORTFOLIO: kaylago.com CONTACT: hello.kaylago@gmail.com ## Work Experience ### Product Designer @ Springboard Jan 2022 – Jan 2026 Designed core product experiences for an online learning platform, focusing on engagement, retention, and scalable systems. • Designed personalized goal-setting and progress tracking on the student dashboard, contributing to +12% retention and +15% course completion • Led 0→1 design for mentor call recordings and AI summaries, shaping consent flows, access patterns, and post-call experiences • Contributed to building and scaling the platform’s design system, creating reusable components and improving design–development workflows • Shipped a consent experience adopted by 82% of students and 56% of mentors, exceeding initial targets • Introduced user journey mapping early across new programs (B2B and university partners), aligning teams on onboarding and learning flows • Created accessibility guidelines to support migration to Canvas LMS, improving consistency and usability across teams • Designed a student feedback survey framework to capture insights across the lifecycle and inform product decisions ### UX Designer @ Frequence Jan 2020 – Jan 2022 | Mountain View, CA Designed internal tools and workflows for media planning and analytics, supporting media agencies and advertisers. • Led design of a proposal-building workflow, translating stakeholder and user insights into prototypes that drove a 35% increase in booked revenue for a key client • Designed analytics dashboards and internal tools used by 60+ media agencies, improving usability and decision-making • Built and scaled component libraries/design systems in Figma and Storybook, reducing development time by ~30% • Led migration from Sketch to Figma, improving collaboration and establishing more efficient design workflows ### Visual Designer @ Unknown Jan 2020 – Jan 2020 Worked with small businesses and nonprofits to design brand and digital experiences. • Designed websites, brand identities, and marketing assets across a range of client projects • Delivered end-to-end design from concept to launch, balancing client goals, timelines, and visual direction ### UX Design Fellow @ CSUN_ARCS Jan 2019 – Jan 2020 Designed mobile interfaces for an aviation safety system, focusing on clarity, accessibility, and usability. • Designed Android UI for an aviation safety system, improving clarity of alerts and visual hierarchy • Applied usability and accessibility principles to refine color contrast and interaction patterns • Presented design concepts and product direction through structured stakeholder reviews ### UX Designer @ IntersectLA Jan 2019 – Jan 2020 Worked on product and brand experiences across client projects. • Improved UX and component library for a video platform, contributing to 1,000+ new subscribers within 4 months • Led brand and web design initiatives across multiple client engagements ### Product Design Mentorship @ MIND Jan 2019 – Jan 2019 10-week mentorship with Product Designers at Verizon Media delivering end-to-end design solutions from research and prototyping, to design execution and documentation. ### Designer @ CSUN Institute for Community Health and Wellbeing Jan 2017 – Jan 2019 | Northridge, CA • Coordinated event planning and information distribution with departments and student organizations • Designed and produced promotional materials and maintained website content, enhancing event marketing, accessibility, and user navigation ### Administrative Assistant @ Credential Office, CSUN Department of Education Jan 2015 – Jan 2017 • Managed front desk operations, greeted and assisted students, faculty, and visitors, and directed them to appropriate resources while handling incoming calls, emails, and correspondence • Provided administrative support, including scheduling, calendar management, meetings, and clerical tasks such as data entry, filing, photocopying, and managing office supplies • Maintained and updated student records and files with accuracy and confidentiality, including scanning, organizing, and archiving records and transcripts • Assisted in planning and coordinating departmental events, workshops, and information sessions ## Education ### Bachelor's degree in Design Communication California State University, Northridge ## Contact & Social - LinkedIn: https://linkedin.com/in/kaylago - Portfolio: https://www.kaylago.com/ --- Source: https://flows.cv/kaylago JSON Resume: https://flows.cv/kaylago/resume.json Last updated: 2026-04-13