# Kay Zeng

> Designer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/kayzeng

kayzeng.com

## Work Experience
### Product Designer, Platform @ Splunk
Jan 2022 – Present | San Francisco Bay Area
Design lead for Search Experience on Core Platform. 
Designing and researching on these things: Canvas Experience, Next Generation Search Experience, Platform Modernization & Accessibility, Alerting, Anomaly Detection.

### UX Designer @ Microsoft
Jan 2022 – Jan 2022 | Seattle, Washington, United States
Worked under Bing's multimedia search experience team. Explored and integrated entrypoints for Bing Collections across search verticals. Designed collaboration, view, and share experience on Bing Collections.

### Product Designer @ Squint
Jan 2022 – Jan 2022 | Remote
www.squint.ai
Shaped the AR experience for manufacturing use cases as the first and sole designer in this startup. Designed user flows, defined design patterns, created and iterated high fidelity prototypes, conducted rapid testing, and worked on our very first design system.

### Product Design Intern, AR @ Splunk
Jan 2021 – Jan 2021 | United States
• Designed and iterated on the AR web app 2.0 to reshape the user experience of our admin metrics, deployment creation & management, and settings based on our new data model. Delivered 4 prototypes, 1 demo, and a set of product metrics.
• Audited the IA and ran a complete heuristic review on our iOS and web app to support design strategy and implementation planning.
• Explored new use cases for AR+Data by conducting competitive research and actively participating in customer meetings.
• Led weekly design reviews within the team to collect feedback.
• Splunk AR was featured in Apple’s 2021 California Streaming. Proud to have supported the team on pitching and brainstorming : )

### UX Designer & Researcher: Community Disaster Resilience Planning @ University of Washington
Jan 2021 – Jan 2021 | Seattle, Washington, United States
DisSci:gn Lab @ UW
• Conducted research as part of a National Science Foundation project called “Participatory Statistical Inference of Interdependent Critical Infrastructure Recovery Times”. 
• Examined concepts and prototypes that have been created for supporting the community resilience planning process laid out in the NIST Community Resilience Planning Guide. 
• Carried out 4 rounds of usability testing on the tool with resilience planning facilitators.
• Redesigned the tool to improve learnability, readability, and efficiency of use.

### Graduate UX Designer @ Fred Hutch
Jan 2021 – Jan 2021 | Seattle, Washington, United States
• Conducted user research for Cookforyourlife.org by Fred Hutch and set goals to help cancer patients and caregivers discover useful resources and understand the content by improving website usability, findability, and retention rate.
• Ran a content audit and card sorting test to strategically improve the information architecture. 
• Carried out a content tagging system to improve search experience. 
• Ideated, sketched, wireframed, and prototyped for the new web design. 
• Conducted 5 rounds of user testing on our clickable prototype and iterated for 2 rounds.

### Graduate UX Researcher @ Nordstrom
Jan 2021 – Jan 2021 | Seattle, Washington, United States
Designed usability testing plan and conducted 5 rounds of usability testings for Nordstrom on the order management system.


## Education
### Master of Science - MS in Human Computer Interaction
University of Washington Human Centered Design & Engineering

### Bachelor's degree in Visual Art
Hong Kong Baptist University

### Minor in Computer Science
Hong Kong Baptist University


## Contact & Social
- LinkedIn: https://linkedin.com/in/zengjingyankay

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Source: https://flows.cv/kayzeng
JSON Resume: https://flows.cv/kayzeng/resume.json
Last updated: 2026-03-30