• Developed lean systems early in initial development cycle to offset temporary monetary losses by developing automations using Python and rethinking outdated legacy processes
• Creator of structured Information architecture for internal and external knowledge centers, utilizing HTML, CSS, and Javascript to create documentation
• Identified operational pain points and gathered partner feedback to ensure product readiness. Consolidated data into actionable insights, improving serviceability
• Collaborates with Product Management, Engineering, Sales, and Global Partners to develop end-to-end products for Redbubble’s Partner and Fan Art program, and regularly participates in MVP evaluations with leadership
• Essential to the conceptualization, implementation, and testing of product solutions, including the Rights Holder Review Portal, Agreements Platform, and in-house Content Management Systems
• Develops relationships with network of partner executives from entertainment conglomerates such as Cartoon Network, Sony, CBS, ABC, and many others, balancing stakeholder needs with the success of key business operations
• Designed, recorded, and shared crucial program processes, and translated technical vision with executive leadership and other non-technical audiences, internal and external to Redbubble