Led the vision and strategy for UX Toolkit with a focused effort to deliver Transactions & disputes cardholder experiences

Strategized and led the build of next-gen cardholder support experience with robust conversational chat capability

Business Intelligence & insights for Marqeta Dashboard to help Marqeta's customers with efficient decision making

Redesigned Marqeta's user access management for the enterprise portal and the associated auth services

Launched Marqeta Dashboard in General Availability with card product templates, disputes, settlements and reporting workflows for Marqeta's customers.

Spearheaded the build of VOLT, Marqeta's internal design system with a continued focus on the evolution and governance of the platform.

Build and release of Marqeta Dashboard in beta

• Designed research & performed cross tabulation and factor analysis to make marketing decision for new product concept test in R

• Analyzed data from Market research survey using Conjoint Analysis to assess the effect of consumer trade-offs for a product