I own the end-to-end UX process, ensuring top-quality UX, UI, and front-end deliverables. I inspire and mentor a multi-disciplinary team, fostering collaboration both onsite and offshore. By partnering closely with product, engineering, and data teams, I lead impactful, user-centric design initiatives. With hands-on expertise, I manage all aspects of UX design, delivering solutions that resonate with users and drive business success.

• Proposed and executed product design strategy for Cisco Cloud Services.

• Managed the design process, drove decisions, tracked issues, and collaborated with developers.

• Directed design for an interdisciplinary team, including designers, project managers, strategists, and developers.

• Collaborated with research to uncover business opportunities and drive UX roadmaps.

• Communicated design choices to stakeholders, balancing business and customer needs.

• Act as a user experience advocate regarding principles of user experience and user-centered design.

• Work closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.

• Create the design of user interface specifications, by applying client research, design standards, industry best practices, taking into account strategic business objectives, user needs, systems constraints.

• Illustrate design ideas using storyboards, process flows, user journey maps, and sitemaps. Design graphic user interface elements, like menus, tabs and widgets

• Work with the project managers to ensure that usability deliverables accommodate project timelines, budgets, technical and scope constraints.