# Keiko Kobayashi > UI/UX @ Nest Navigate Location: Cupertino, California, United States Profile: https://flows.cv/keikokobayashi I’m a data-driven UX professional who has helped startups built products from 0 to 1, making the world easier to navigate through user research and UI/UX design with the help of AI tools. I’m skilled in using design thinking to put users first in every step of the process. My toolkit includes research methodology, design skills in Figma and Adobe XD, and use of AI tools to assist my work in rapid ideation and prototyping. I love challenging myself and growing in environments that push me to be a better researcher/designer. I am always seeking out opportunities to use my skills and create positive user experiences. Currently seeking full-time HCI/UX positions in research and design. Feel free to contact me on LinkedIn for any new opportunities! ## Work Experience ### Research and Testing Lead, UX Designer @ Nest Navigate Jan 2025 – Present Nest Navigate guides first-time homebuyers through education, progression, and rewards - transforming engagement over time into structured intent signals. ### Product Design Intern @ Blueberry Jan 2025 – Jan 2025 We built a social media response tool that helps nurture customers through social selling, assisted by an AI model that is trained on a company's desired brand voice. We raised the System Usability Score (SUS) from 60 to 80 and Customer Satisfaction form 3 to 5 (out of 5). ### UI/UX Designer, Project Manager @ Neoboard Jan 2024 – Jan 2024 Neoboard is a web based service that helps professors complete time consuming tasks such as grading more efficiently than what they currently experience using their own LMS. • Collaborated with company founder and intern team to gather and evaluate user requirements to improve professor efficiency. • Created 4 professor personas based on themes identified from interviews to identify and understand the average user. • Improved usability of product by using workflow and student roster task completion percentages gathered from 24 participants using MAZE to determine areas of confusion for teachers and professors. • Designed user interface elements and built page navigation buttons to enhance the email user experience. • Prepared and presented rough drafts to internal teams and key stakeholders for feedback. ### Project Lead, UX Designer @ Varian Jan 2024 – Jan 2024 • Led the redesign of the BRAVOS radiation treatment software to enhance user experience. • Streamlined the UI and workflow based on user feedback for practical information display. • Collaborated with Varian team to ensure alignment with user needs and industry standards. ### UI/UX Designer @ The Builder Market Jan 2022 – Jan 2023 | Remote The Builder Market is a home improvement platform that seeks to connect homeowners and professionals through an extensive directory that helps homeowners find the right pro for their project. • Reviewed and evaluated website design to enhance user experience though heuristic evaluation. • Pitched innovative ideas to team to improve design and user interface to integrate directory and project management MVP features. • Communicated with company founders to understand homeowner and professional needs. • Collaborated with company founder and development team to create user-focused designs. ### Management Trainee @ Enterprise Rent-A-Car Jan 2019 – Jan 2021 | San Jose, California, United States Worldwide leader in the car rental industry with over 8,000 locations globally • Managed day-to-day operations at Enterprise Rent-A-Car, overseeing customer service, rental reservations, and branch expenses. • Implemented marketing and sales strategies to drive revenue growth. • Prepared morning reports from the sales data system to help the team understand KPIs and improve branch performance. • Sent out customer satisfaction surveys in emails to gather feedback to improve customer service and branch revenue. • Recognized as a Top Management Trainee (Sales) at both San Jose Airport (February 2020) and Santa Clara branches (June 2021). ### UI/UX Designer (Product Splash) @ Product Buds Jan 2021 – Jan 2021 A 5-week immersive program (7/12 - 8/23) for aspiring designers and product managers to conceptualize and pitch a new product idea through cross-functional collaboration with brilliant teammates, interactive skill-building workshops, and mentorship from industry leaders. • Collaborated with a team of three to ideate solutions and create wireframes, mockups, and prototypes in Adobe XD. • Conducted competitive audits to identify competitor strengths and weaknesses. ### Learning and Memory Lab Assistant @ Santa Clara University Jan 2018 – Jan 2019 | Santa Clara, CA • Administered studies on word learning speed studies conducted by professors. • Managed and cared for a colony of white pigeons in groups of 4 birds. • Responsible for weighing and monitoring the health of the pigeons. ### Media Assisstant at Media Services @ Santa Clara University Jan 2017 – Jan 2019 | Santa Clara, CA • Managed work schedule efficiently to deliver technological equipment to classrooms and events. • Independently troubleshooted issues for customers related to delivered equipment. • Prepared morning schedule for entire team, categorizing different types of work based on person, time, and type of work. • Organized and inventoried technological equipment daily to enable efficient workflow among student workers needing tools for event setup. ### Secretary/Co-President of Maker Club @ Santa Clara University Jan 2017 – Jan 2019 | Santa Clara, CA Secretary (September 2017 - June 2018) • Composed engaging emails to communicate weekly meeting details to club members. • Created graphics in Canva to advertise weekly projects and drive visual interest. • Led week long projects to teach members about Maker Lab tools under officer supervision. Co-President (September 2018 - June 2019) • Co-led team of 7 officers to ensure weekly meetings were promoted and executed properly. • Led week long projects to teach members about Maker Lab tools under officer supervision. ### Psychology Club Member @ Santa Clara University Jan 2018 – Jan 2018 | Santa Clara, CA • Designed promotional flyers on Canva for Tech Panel event in April 2018. • Collaborated with team to ensure successful execution of event. ### Bronco Abroad Ambassador @ Santa Clara University Jan 2018 – Jan 2018 | Santa Clara, CA • Advised incoming students and parents on study abroad experiences at Santa Clara University. • Provided guidance on the application process and shared personal experiences to encourage participation. • Promoted the benefits of studying abroad through engaging video content. ### Primate Researcher @ Estación Biológica La Suerte Jan 2018 – Jan 2018 | Limon Province, Costa Rica A 3 week internship studying mantled howler monkeys (Alouatta palliata) in Costa Rica. • Designed study question and research plan based on primatology literature on howler feed and forage behavior. • Collected 28 hours of data on howler diet to analyze sex and age differences. • Presented research at Anthropology research conference in front of peers and professors. • Developed skills in data collection, analysis, and presentation. ## Education ### Master's degree in Human Computer Interaction and Design UC Irvine ### Bachelor's degree in Psychology Santa Clara University ### Bachelor's degree in Anthropology Santa Clara University ### UX Designer Career Certificate in UX Design Google ## Contact & Social - LinkedIn: https://linkedin.com/in/keikokobayashi --- Source: https://flows.cv/keikokobayashi JSON Resume: https://flows.cv/keikokobayashi/resume.json Last updated: 2026-04-13