Managed beta trials for customer validation and collaborated with engineering to implement product enhancements and bug fixes

Presented new product and strategy training to internal Global Customer Service and Channel Operation teams

Engaged customers to understand specialized use-cases/pain points that were used to develop new products/accessories

Conducted market and portfolio analysis to develop a competitive product pricing strategy for new products

Developed a new product pricing process to streamline processes from multiple functional groups

Led 15+ tactical projects to sustain, protect, and grow enterprise portfolio

Main contact for marketing, sales, operations and distribution to drive pre-launch activities.