# Keith Scott

> Senior Product Designer | AI Product Design | Accessibility

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/keithscott

Senior Product Designer at Progressive, designing workflow systems and product platforms that reduce friction and scale across teams. Recently led a redesign of CRM call center onboarding for 6,000+ employees/year, cutting setup time 44%.

I do my best work in cross-functional spaces. Turning ambiguity into clear flows, accessible patterns, and rollout-ready systems with measurable outcomes. Currently exploring AI-powered product design, building tools from 0-to-1 with Claude Code and shipping to production.  

Previously designed internal tools and decision-support experiences on Spencer Stuart's Innovation Team. W3C-certified in accessibility.

Portfolio: keithscottii.com

## Work Experience
### Sr. Product Designer @ Progressive Insurance
Jan 2024 – Present | San Francisco Bay Area

### Innovation Team UI/UX Designer @ Spencer Stuart
Jan 2019 – Jan 2024 | Greater Boston Area

### Interactive Designer / Research Fellow @ Harvard University Desirability Lab
Jan 2017 – Jan 2017

### Graduate Teaching Assistant @ Harvard University Graduate School of Design
Jan 2016 – Jan 2016 | Cambridge, Ma
Inherent Vic New York: Option Studio - Ken Smith

### Graduate Teaching Assistant @ Harvard University Graduate School of Design
Jan 2015 – Jan 2016 | cambridge, Massachusetts
Representation I : Landscape Architecture Core - Zaneta Hong

### Design Intern @ PWP Landscape Architecture
Jan 2015 – Jan 2015 | Berkeley, CA

### Design Extern @ Michael Van Valkenburgh Associates, Inc
Jan 2015 – Jan 2015 | Brooklyn, Ny


## Education
### Master's degree in Design
Harvard University Graduate School of Design
Jan 2014 – Jan 2017

### University of California, Davis
Jan 2009 – Jan 2013


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/keith-scottii
- Website: keithscottii.com

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Source: https://flows.cv/keithscott
JSON Resume: https://flows.cv/keithscott/resume.json
Last updated: 2026-04-07