• Designed AI-driven inventory and replenishment workflows for 1.6M associates across 8,000+ stores — delivering a $250M operational advantage.

• Led UX for real-time AI deli/bakery tools that determine production volumes and prioritize associate task lists.

• Rebuilt the end-to-end annual inventory UX to give associates the data visibility they need to run store operations.

• Designed global product experiences that boosted conversion rates by 20%.

• Built reusable design asset libraries that cut design-to-dev turnaround by nearly 90%.

• Designed customer-centric workflows impacting 18M+ Intuit product users.

• Drove cross-team adoption of Intuit's Design System across product, content, and engineering.

• Delivered UX for SaaS analytics products, contributing to a 15% increase in sales.

• Led heuristic evaluations and user testing to identify and resolve key journey drop-offs.

• Designed seasonal apparel graphics contributing to a 20% sales increase.