# Kevin Duong > Lead Product Designer @ Twitch Location: San Francisco, California, United States Profile: https://flows.cv/kevinduong I'm a designer focused on creating products and services that allow creative people to thrive. My expertise is in product design for multi-sided marketplaces, monetization and the content creator economy. I lead by example, oriented to action leveraging data, intuition and customer insights. I take pride in bringing equitable success to creators of all sizes and helping creators foster community. I believe in first designing thoughtful individual experiences and then scaling those delightful experiences to the masses. I'm a lifelong learner who is always looking to build new skills and take on new challenges. ## Work Experience ### Lead Product Designer, Recorded Content @ Twitch Jan 2025 – Present I lead design for Twitch’s video and clips products, focusing on making short-form content easier for creators to produce while enhancing the watch experience for viewers. Lead Designer for Auto Clips, focused on upholding quality and customer trust for content curated by LLMs. I am able to move fast while maintaining a high bar for craft; combining strong design intuition with emerging AI prototyping tools to bring products from 0 to 1. ### Sr. Product Design Manager, Monetization @ Twitch Jan 2024 – Jan 2025 | Irvine, California, United States I manage and lead a team of product designers who create customer-centric experiences that deliver business results for all of Twitch's Commerce products. I am responsible for influencing design strategy, upholding execution quality and driving cross-team & discipline collaboration. ### Sr. Product Design Manager, Discovery @ Twitch Jan 2022 – Jan 2024 | San Francisco, California, United States I manage and lead a team of product designers that are focused on improving discovery experiences on Twitch's multi-sided marketplace. I am responsible for developing our product and design strategy, driving growth and solving for Twitch's top-of-funnel gaps. ### Lead Product Designer, Discovery and New Initiatives @ Twitch Jan 2022 – Jan 2022 | San Francisco, California, United States * Lead Designer on Twitch’s Discovery team, creating experiences for content discovery * Create the future vision for content discovery, a core pillar for Twitch's design team annual planning * Collaborate across several teams to shape design strategy, iterate designs and pitch across orgs * Communicate data-informed vision and design rationale to cross functional teams and leadership * Maintain quality execution across both Viewer and Ad Monetization orgs to align viewer, creator and business needs ### Lead Product Designer, Monetization @ Twitch Jan 2021 – Jan 2022 | San Francisco Bay Area - Lead Designer on Twitch's Monetization team, created experiences for Subs, Checkout, Payout and more - Built practices and modeling frameworks for delightful experience design across all of Twitch - Managed design across multiple complex workstreams, delivering high impact designs end-to-end - Guided teams in defining their mission, vision and strategy with a focus on customer outcomes - Created vision for brand new product spaces, pushing the boundaries in the interest of our customers - Cultivated collaboration through structured activities such as brainstorms, sprints, critiques, and retros, guiding cross-functional partners through ambiguity - Executed research efforts on building localized and inclusive Twitch experiences across regions - Led strike team efforts that boosted our Commerce business (~$xxM/year within 6 months) by identifying UX gaps, executing sprint-like experiments and testing new ideas - Practiced a go-getter attitude, create business cases for design improvements and execute from start to finish while bringing others onboard - Stayed apprised on top of creator economy and current best-in-class monetization practices - Mentored designers on cultivating collaboration, creative confidence and cross-functional communication strategies. Always looking for opportunities to help them grow and learn. ### Senior Product Designer, Monetization @ Twitch Jan 2019 – Jan 2021 | San Francisco Bay Area - Lead Designer on the payments/payouts team - Created consistent and easy-to-use checkout experiences across all commerce products. - Led design on Twitch's wallet and gift card ecosystem - Led design on recurring and gifting subscription experiences - Led design on streamer dashboard and tools for monetization - Executed and organized user research that result in actionable, informed product design - Designed and write A/B tests and other experiments that move key metrics, de-risk large product launches and facilitate product learning - Facilitated design reviews and feedback sessions across product design, product management and design leadership teams - Deeply involving myself with understanding the needs and community-building aspect of Twitch's streamers. I've organized interviews with content creators, attended meetups, tested streaming software, worked booths at conventions to better engrain myself into the community. ### Product Designer, Monetization @ Twitch Jan 2018 – Jan 2019 | San Francisco Bay Area - Led design on checkout experiences that scale across Twitch's international user base - Design experiences for Twitch's Subscriptions product, a primary revenue driver for creators - Collaborate with Design, PM, UXR, Dev, BI and Data teams to ship quality products - Create processes for design documentation, A/B experiments and project management - Design products that consider Twitch's two-sided marketplace; streamers and viewers - Work with payment providers and integrators to create seamless payment experiences that convert users into paying customers ### Product Design Lead @ Flipp Jan 2016 – Jan 2018 - Led product design on the Flipp app for iOS/Android. - Designed consumer experiences for Search, Browsing, Reading, List Creation, Account Management, Loyalty Points, Notifications and Itemization. - Worked closely with our PM and dev teams to design experience and iterate to shipping. - Drove ideation in our team's design practice and created frameworks for collaboration. - Created and led the practice for usability testing and research across teams. - Created effective design frameworks, helped manage our product, conducted user research, and crafted user experiences that hit goals and excelled at customer satisfaction. - Coached and mentored three designers, creating growth plans and providing resources for learning and skill building. ### Senior Product Designer @ Flipp Jan 2015 – Jan 2016 - Primary product designer for the Flipp mobile apps - Created user experiences for features such as Shopping List, Mobile Coupons and Accounts - Incorporated best practices for Android and Apple interaction guidelines into Flipp's UX - Created design processes that would be used to scale product design across other teams - Worked closely with product teams, engineering, QA and executive team on product development ### Product Designer @ Flipp Jan 2014 – Jan 2015 | Toronto, Canada Area - Responsible for end to end design for a mobile/web platform for digital flyers. This platform is scaled across the websites of retailers such as Walmart, Macy’s and many more. - Created scalable digital pages and ad modules to be scaled across teams. - Worked in a team environment under external deadlines for retailers and media partners. ### Designer @ Robot Force Jan 2012 – Jan 2014 | Toronto, ON. - Worked directly with clients to prepare strategies for website design and online presence. - Delegated timelines and milestones for the design and development team. - Created assets and user interface designs for website mockups and executing front-end designs for multiple projects simultaneously. ## Education ### Ontario College Diploma in Digital Media Arts Seneca Polytechnic Jan 2010 – Jan 2012 ### Creative Advertising Seneca Polytechnic Jan 2008 – Jan 2010 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/duongkevin - Website: https://kevduong.com --- Source: https://flows.cv/kevinduong JSON Resume: https://flows.cv/kevinduong/resume.json Last updated: 2026-04-07