# Kevin Gao > Senior Product Designer | 0→1 Design and Storytelling for Experiences that Bring People Closer Location: Brooklyn, New York, United States Profile: https://flows.cv/kevingao1 I’m a self taught Product Designer with 15+ years in tech, focused on creating products that drive measurable business impact and truly delight users. What makes me unique is the years I spent in Sales and Sales Strategy which inform how I design today. I'm deeply user-obsessed, comfortable navigating ambiguity, and doing my best work when asking the right questions to align teams around shared goals. ## Work Experience ### Senior Product Designer @ Kensho Technologies (S&P Global) Jan 2026 – Present | New York, NY As part of S&P Global's Innovation Lab, I design AI agentic features that unlock insights for worldwide and personal financial decisions ### Senior Product Designer @ Zippy Jan 2025 – Jan 2025 ### Product Designer @ Zippy Jan 2023 – Jan 2025 I designed end-to-end digital experiences so that Americans can get more equitable access to home ownership. As the first design hire, I worked on software features for external customers, internal teams, and third party businesses. This role taught me how to assemble a design system and champion AI driven processes that lead to faster dev time and simpler PM collaboration. ### Founding Designer @ Journel Jan 2024 – Jan 2025 Designed and launched an AI mental health app focused on helping users develop a ritual for journaling which uses LLMs to ask users guiding questions back for deeper self reflection. This role taught me how to go from 0→0.5 and the tradeoffs Product teams need to make to go from 0.5→1 ### Lead Product Designer @ YourMove AI Jan 2023 – Jan 2023 I designed genAI tooling to help people create more engaging dating profiles and find their own voices in Direct Messaging. Features I've designed have been used by 300k+ users and have been covered by NPR, WSJ, and the Washington Post This role taught me how to build magical experiences with LLMs that keep people coming back for more. ### Sales UX Designer and Program Manager @ Confluent Jan 2019 – Jan 2022 | San Francisco, CA IPO June 2021 - NASDAQ (CFLT) I work to identify the knowledge, tools, and behaviors that our sales reps needs to be successful and then design for those capabilities. My main focus is improving rep UX and finding ways to streamline their process flows and building new programs which aid in their productivity. This role taught me how to prioritize for business impact, measure KPIs, and iterate until we got it right. ### Instructional Designer @ Medallia Jan 2017 – Jan 2018 | San Mateo, CA IPO July 2019 - NYSE (MDLA) I switched from being on the field to being an offensive and defensive coordinator. Instead of executing the play, I'm now studying and identifying plays to build curriculum that lead to revenue results. Using a combination of Adobe CS, HTML, and CSS I branded and built an onboarding path to lead our sales team to a faster ramp rate. This role taught me how to conduct user interviews, apply design thinking principles, and align with cross functional stakeholders. ### Account Executive @ Medallia Jan 2016 – Jan 2017 | Palo Alto, CA I worked with leading Fortune 500 brands to more effectively capture customer experience data and use it as a guide to drive improvement across the entire organization. This role taught me how to map out a customer journey, gather unbiased survey responses, and marry both quantitative and qualitative data together for insights on the best next step. ### Sales Development @ Oracle Jan 2015 – Jan 2016 | Redwood Shores, CA I helped consult mid sized organizations on cloud solutions in HR like workforce management, recruiting, and payroll. This role taught me how to hustle through cold outreach, tell a story, and communicate at an executive level. ## Education ### Bachelor’s Degree in Business Administration University of Southern California ### International Business - Semester Abroad Rotterdam School of Management, Erasmus University ## Contact & Social - LinkedIn: https://linkedin.com/in/kvngao - Portfolio: https://kvngao.com --- Source: https://flows.cv/kevingao1 JSON Resume: https://flows.cv/kevingao1/resume.json Last updated: 2026-03-29