Senior Product Designer at Envoy, Previously August Home
šš» Hi, Iām Kevin, a Product Designer based in San Francisco, passionate about crafting intuitive and impactful experiences that drive both user satisfaction and business success.
I lead design for Envoyās core products, including Visitors, Virtual Front Desk, and Protect, with contributions to Deliveries and Analytics. Recently, Iāve focused on Virtual Front Desk, crafting a seamless visitor experience that enhances efficiency and human connection.
Past projects include COVID-19 vaccination/test result documentation, enterprise analytics, compliance and early work on Envoy Connect. I design for multi-user groups like Visitors, Admins, Security teams, and Employees, balancing usability, scalability, and accessibility.
I also lead design research and development (R&D) initiatives to explore emerging technologies, validate new product opportunities, and inform long-term product strategy.
š ļø Process
I help shape design processes that drive efficiency and alignment, including:
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Hiring and onboarding workflows for design growth.
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File management and version control to improve team workflows.
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Market + User research and competitor analysis to inform strategic decisions.
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Cross-functional collaboration (XFL) for smoother handoffs from design to development.
These efforts create a more agile, research-driven design process that accelerates decision-making and ensures quality.
š± Culture
Iām passionate about building an inclusive design culture. I co-lead one of the ERGs and am an active member of another ERG committee, supporting community-building and inclusivity.
I strive to foster a feedback-driven, collaborative environment, knowing that a strong design culture leads to better products and stronger teams.
Led design, strategy, and launch of the August Wi-Fi Smart Lock, earning Editorās Choice awards, industry accolades, and recognition as a top-recommended smart lock by media and tech blogs.
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Drove strategy and launch of the Yale Access app for APAC, EMEA, and LATAM, leading to featured press coverage and industry awards for the app and Yale Lock in the EU.
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Redesigned the August Doorbell line, transforming an older model into the modernized August View with a new industrial design, improved UX, and streamlined workflows.
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Delivered cohesive brand experiences across web, prototypes, packaging, and industrial design, driving higher traffic, brand recognition, and industry awards.
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Launched the August Apple Watch app, featured by Apple with 22K downloads in 48 hours, powering 45% of all global lock operations.
š” Design Systems & Process Excellence
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Built and scaled a design system to support team scalability and ensure GDPR-compliant features, driving consistency across products.
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Championed accessibility by developing features that improved usability for 6% of Augustās user base, leveraging user research and data insights.
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Enhanced onboarding for iOS and Android, cutting error rates by 60% through UX research, KPI analysis, and iterative design improvements.
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Developed brand guidelines with executives, aligning design strategy with external partnerships and driving a unified brand identity.
š¤ Team Leadership & Collaboration
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Managed and mentored 3 designers across product and marketing, fostering a collaborative, agile environment focused on impactful design delivery.
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Increased brand impressions by 45% and accelerated sales by partnering with marketing on visual design, strategy, trade shows, and press activations, driving higher visibility and demand.
