Contribute to lowering KTLO effort and improving Operational Excellence metrics

Migrate old infrastructure to new

Building and iterating on tools to help internal customers perform their tasks more efficiently.

Worked on modernizing the Email Sign Up Widget on the Shopbop homepage that signs customers up to emails.

Resolved some tickets that would’ve become essential to resolve down the line.

Assisted team by researching poorly documented legacy services and updating wiki pages/READMEs.

CSE 356 -- Cloud Computing

Assisted professor in writing grading scripts once a week for assignments for the Cloud Computing course.

Answered questions and clarified course material to students on the Piazza online discussion board.

Provided advice and support for students who came for individual help via email and direct messages.