# Kevin Luong

> Security Operations Engineer

Location: United States, United States
Profile: https://flows.cv/kevinluong1

Cisco Meraki
Panzura 
VPN
Cisco ASA Router
Dell PowerEdge and HP Proliant Servers
VMWare ESXi and NetApp administration
Mitel administration
LAN architect

Specialties: Microsoft Forefront Threat Management Gateway (TMG)
Microsoft Certified Professional: Internet Security & Acceleration (ISA) Server Certified
Microsoft Unified Access Gateway (UAG)
Direct Access
Microsoft Intelligent Application Gateway (IAG)
Microsoft Server 2008 R2
Hardware Load Balancer
Two-factor Authentication mechanisms
Content Management System (CMS): Drupal & WordPress
Relational Database
Dreamweaver

## Work Experience
### SecOps Engineer @ Prometheus Real Estate Group
Jan 2022 – Present

### Infrastructure Engineer @ Prometheus Real Estate Group
Jan 2017 – Present

### Information Security Analyst @ Prometheus Real Estate Group
Jan 2021 – Jan 2022

### Corporate System Anaylst @ Prometheus Real Estate Group
Jan 2015 – Jan 2017

### System Engineer @ Essex Property Trust
Jan 2014 – Jan 2015 | San Francisco Bay Area

### Senior IT Support Specialist @ BRE Properties, Inc., an Essex company
Jan 2011 – Jan 2014
Panzura Cloud Storage
Meraki Router and AP
Support and maintain Corporate Active Directory Infrastructure
Support Virtualize and Physical Windows Server Environment
Maintain corporate network infrastructure
Provide Corporate Technical Support
Maintain Corporate Server and Network Monitoring
Maintain system inventory, helpdesk ticketing, and imaging using Clonezilla
New hire set up


VM Workstation, Virtual Box, VMWare ESX, Windows Virtual PC

### US Senior Technical Support Lead @ Celestix Networks
Jan 2009 – Jan 2011 | Fremont, CA
1. Manage service contract customer issues for global software/hardware company with diverse security firewall and proxy product line
2. Responsible for trouble shooting and network packet analysis of customer’s network relating to firewall and reverse proxy SSL VPN issues
3. Assist engineering with debugging application and hardware related issues
4. Responsible for resolving escalated cases
5. Oversight for US office product support, including staffing, training, escalation
6. LAN, WAN, VPN, designs; install, configure, and maintain Windows 2003 and 2008 Server and workstations 
7. Collaborate with the sales and account manager teams to increase customer satisfaction. May assist the Celestix Professional Services team with specific customer issues.

### Biomedical Sciences (BMS) Graduate Program Administrator @ University of California, San Francisco
Jan 2006 – Jan 2009
1. In charge of campus-wide journal clubs, scientific seminars and research talks.
2. Support timely matriculation of students through programming and issue resolution.
3. Maintained and developed web site, including training students and staff.
4. Organize and execute recruitment process.


## Education
### BA in Chemistry, Sociology and Asian American Studies
University of California, Davis

### Associate Degree in Accounting
City College of San Francisco

### Associate Degree in Computer and Information Science
City College of San Francisco


## Contact & Social
- LinkedIn: https://linkedin.com/in/kevin-luong-6183a129

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Source: https://flows.cv/kevinluong1
JSON Resume: https://flows.cv/kevinluong1/resume.json
Last updated: 2026-04-11