Santa Barbara, California Area
• Provided technical support for product issues on a project specific basis.
• Consulted with project leads to discuss project progression and intended output product.
• Collaborated with developers to understand implementation and evaluate testing requirements.
• Developed test suites based upon project priorities, specs, and un/intended purpose.
• Researched and investigated product support incidents with customers and/or engineering, product installation, on a project basis.
• Software quality assurance activities, technical documentation, certification of software and hardware integrations with the Company’s suite of applications.