Leading Design Operations across a large-scale platforms and tools portfolio, supporting global teams and partnering closely with executive leadership to drive alignment across design, product, and engineering. Operating at Director-level scope, I focus on scaling systems, improving delivery, and enabling teams to execute across complex, multi-domain environments.

Currently leading AI-powered customer experience initiatives, shaping platform-level AI capabilities across checkout, post-purchase, disputes, and support ecosystems, enabling scalable, AI-driven self-service experiences

Led foundational programs across design systems, AI personalization, and platform initiatives, partnering with leadership to deliver large-scale experiences across financial and commerce products. Played a key role in operationalizing strategy and enabling cross-team execution at scale.

Built strong foundations in accessibility, governance, and program structure that supported broader organizational growth.

Founded a design studio focused on storytelling and illustration, with a mission to center the Black experience through creativity and narrative. Work spans children’s books, collaborations, and creative partnerships.

Balances creative leadership with business ownership, production, and long-term brand development.

www.sukaristudios.com

Supported a global design organization across product, creative, and research, focusing on learning, development, onboarding, and operational excellence. Helped scale the organization during a period of transformation, including a major company rebrand.

Developed systems that improved engagement, onboarding effectiveness, and cross-functional collaboration.

Designed and delivered a large-scale design curriculum for faculty during a critical shift to remote learning, enabling non-design professionals to adopt creative tools and approaches. Created engaging, hands-on experiences that blended technical skill-building with creative exploration.

Recognized for high-impact teaching and consistent top-tier participant feedback.