# Khushboo Chandnani > Sr. Product Designer @Intuit | MS in HCI @IUI | GSOC Mentor 2023 Location: San Francisco Bay Area, United States Profile: https://flows.cv/khushboo I am a Product Designer and UX Researcher focused on creating inclusive, research-driven digital experiences that feel human and intuitive. Over the past 7 years, I have designed products across healthcare, medtech, and fintech, helping teams deliver meaningful solutions that solve real-world problems and improve lives. At Johnson and Johnson, I led the end-to-end design of orthopedic surgery tools used in clinical environments across the United States and Europe. The redesigned interface improved surgeon task efficiency by 28% and reduced cognitive load for surgical staff. In an NSF-funded newborn care initiative, I collaborated with clinicians in Kenya and the United States to co-design digital tools for neonatal care. Our platform improved team coordination and reduced training time by 40%. In fintech, I designed financial planning tools and onboarding flows that increased user engagement by 22%. I also contributed to a design system adopted across more than ten internal products. My approach blends contextual research, usability testing, and systems thinking with a strong focus on accessibility and collaboration. I have worked closely with cross-functional teams across time zones and cultural contexts, and I value communication, clarity, and trust in the design process. Outside of hands-on product work, I mentor emerging designers and enjoy exploring how emerging tools like AI can support more thoughtful workflows. I am always open to collaboration, design conversations, or opportunities to build something impactful. Email: khushboochandnanijobportfolio@gmail.com Portfolio: https://www.khushboochandnani.com ## Work Experience ### Sr. Product Designer @ Intuit Jan 2025 – Present | United States • Leading the UX design process for replatforming and reimagining Intuit’s internal resource and execution tools, focusing on improving usability, scalability, and collaboration across multiple internal teams and workflows. • Conducted 10+ user interviews and design sessions to understand user needs and pain points deeply; translated insights into detailed workflows, wireframes, and high-fidelity designs in Figma while aligning closely with leadership, product, and engineering teams. • Launched the first phase of the redesigned platform, increasing usability scores from 44% to 70%, and reducing average task completion time by 30%, significantly improving the overall employee experience. ### UX Researcher and Designer - NSF Funded @ Luddy School of Informatics, Computing, and Engineering, Indianapolis Jan 2025 – Jan 2025 | United States 1. Conducted contextual inquiries, end-user research, and participatory design studies involving 35 healthcare providers and nurses. Also, conducted research involving Kenyan healthcare providers for comprehensive insights. 2. Achieved an 80% improvement in the usability and efficiency of the NeoRoo app's newborn baby designs. Successfully mentored Google Summer of Code '23 contributors, resulting in a 90% development completion rate. 3. Successfully launched the app on Playstore, receiving a 4.0 customer rating. ### Sr. UX Designer @ Johnson & Johnson MedTech Jan 2024 – Jan 2025 | Raritan, New Jersey, United States 1. Designing intuitive platforms for orthopedic surgeries (hip and knee replacements), resulting in a 15% improvement in user satisfaction. 2. Optimizing project delivery timelines by 25% through streamlined processes and efficient design iterations. 3. Contributing to the development of unified design system, reducing design inconsistencies by 30% and increasing user retention by 20%. 4. Awarded the INSPIRE GROW award for leadership in proposing mobile app designs with exceptional UX functionality. ### UX Designer @ AgriNovus Indiana Jan 2023 – Jan 2024 | United States 1. Worked on a UX research and design project addressing food insecurity among college students. 2. Conducted surveys with 25+ participants, revealing crucial insights. 3. Developed innovative solutions based on research findings. 4. Expanded the initiative across Indiana universities for broader impact. ### Design Mentor @ Google Summer of Code Jan 2023 – Jan 2023 ### UI/UX Designer @ Enovation Controls Jan 2023 – Jan 2023 | Tulsa, Oklahoma, United States 1. Key role in redesigning and testing digital devices for speed boats, trucks, and vans, resulting in an 80% boost in usability and efficiency, leading to a 40% overall product improvement. 2. Conducted 20 usability interviews, think-aloud analyses, and system usability tests, achieving a remarkable 99% increase in device usability and user satisfaction, providing invaluable insights for project success. 3. Significant contribution to prototyping of an integrated marine app for 18 client digital devices, collaborating closely with stakeholders to fully comprehend requirements and deliver an impressive 95% increase in user-centric impact. ### UX Business Consultant @ EY Jan 2020 – Jan 2022 | Mumbai, Maharashtra, India 1. Reduced underlying IT risk by 75% by applying user-centric testing methodologies and implementing iterative design improvements for critical workflows, ensuring seamless compliance integration while enhancing usability and user satisfaction across enterprise platforms. 2. Spearheaded six large-scale statutory audits for global financial services clients, aligning stringent compliance requirements with intuitive user experiences to minimize friction, uncover actionable insights, and strengthen risk mitigation strategies. 3. Developed an automated Excel Macro that increased testing efficiency by 92% and cut manual effort by 55%, enabling the team to allocate more time to UX strategy, innovation, and value-added initiatives throughout the project lifecycle. ### Product Designer @ FitPeo Jan 2019 – Jan 2020 1. Performed user surveys and interviews with 11 patients aged 50+, leading to a comprehensive redesign of the Fitpeo app's interface using a neomorphic/soft interaction design approach. Identified and addressed 60% of usability issues and improved accessibility by 55%. 2. Designed information architecture for CCM, RPM, and BHI modules, reducing 50% of healthcare providers' physical work and modeling graphs that showed 95% accuracy with linked devices. 3. Collaborated with developers in crafting the website using HTML, CSS, Javascript, and Angular, contributing to a 5-star customer-satisfaction rating and generating a 40% increase in revenue through improved user experience design. ### Frontend Developer and Designer @ Job Vacancy Result (official) Jan 2018 – Jan 2019 1. Developed an 80% feature-rich solution through comprehensive market competitor analysis and alignment with system requirements. 2. Conducted in-depth research into job portals' hiring procedures, job listings, and recommendation models. 3. Collaborated effectively with a cross-functional team of 4 designers and 10 developers to create a dynamic web dashboard front-end using HTML, CSS, React JS for job openings, resulting in a remarkable 60% growth in the user base. ## Education ### Master's degree in Human Computer Interaction Indiana University Indianapolis ### Bachelor of Engineering - BE in Information Technology University of Mumbai ## Contact & Social - LinkedIn: https://linkedin.com/in/khushboo-chandnani - Website: https://www.khushboochandnani.com --- Source: https://flows.cv/khushboo JSON Resume: https://flows.cv/khushboo/resume.json Last updated: 2026-02-23