Lead the development of automation projects to improve, streamline, and reduce days of manual work to mere seconds

Develop internal applications on Retool to allow non-technical colleagues access to necessary information without having to rely on engineers which decreased ticket count and turnaround time on daily tasks

Provide stopgap solutions to time sensitive and high priority issues while actively discussing and planning more permanent fixes with other engineers

Utilized APIs to build an application that allows transparency to all revenue impacting changes within the company allowing us to easily analyze potential issues and decrease investigation times by 20%

Perform monthly product demonstrations to align engineer and business colleagues on new products and features

Collaborate with other engineers and product managers to build out scopes and roadmaps for new products

Serve as the designated expert to clients and potential clients regarding all of Fyber’s products and services

Serve the business team with in-depth technical knowledge on Fyber's products

Troubleshoot and investigate technical issues related to partner’s implementation and actively consult on solutions that would contribute to revenue optimizations

Collect client requirements and work closely with product and R&D teams to shape the product roadmap

Regular collaboration with the business and sales engineering teams located in Fyber’s branches all around the globe

Work on coding internal tools to help automate and increase productivity