Responsibilities
•Lead the development of automation projects to improve, streamline, and reduce days of manual work to mere seconds
•Develop internal applications on Retool to allow non-technical colleagues access to necessary information without having to rely on engineers which decreased ticket count and turnaround time on daily tasks
•Provide stopgap solutions to time sensitive and high priority issues while actively discussing and planning more permanent fixes with other engineers
•Utilized APIs to build an application that allows transparency to all revenue impacting changes within the company allowing us to easily analyze potential issues and decrease investigation times by 20%
•Perform monthly product demonstrations to align engineer and business colleagues on new products and features
•Collaborate with other engineers and product managers to build out scopes and roadmaps for new products