# Kianna Mark > Senior Software Engineer at Yieldmo Location: New York, New York, United States Profile: https://flows.cv/kianna ## Work Experience ### Senior Software Engineer @ Yieldmo Jan 2026 – Present ### Software Engineer @ Yieldmo Jan 2023 – Jan 2026 ### Product Operations Engineer @ Yieldmo Jan 2020 – Jan 2023 Responsibilities • Lead the development of automation projects to improve, streamline, and reduce days of manual work to mere seconds • Develop internal applications on Retool to allow non-technical colleagues access to necessary information without having to rely on engineers which decreased ticket count and turnaround time on daily tasks • Provide stopgap solutions to time sensitive and high priority issues while actively discussing and planning more permanent fixes with other engineers • Utilized APIs to build an application that allows transparency to all revenue impacting changes within the company allowing us to easily analyze potential issues and decrease investigation times by 20% •Perform monthly product demonstrations to align engineer and business colleagues on new products and features •Collaborate with other engineers and product managers to build out scopes and roadmaps for new products ### Solutions Engineer @ Fyber Jan 2020 – Jan 2020 | San Francisco, California, United States Responsibilities: • Serve as the designated expert to clients and potential clients regarding all of Fyber’s products and services • Serve the business team with in-depth technical knowledge on Fyber's products • Troubleshoot and investigate technical issues related to partner’s implementation and actively consult on solutions that would contribute to revenue optimizations • Collect client requirements and work closely with product and R&D teams to shape the product roadmap • Regular collaboration with the business and sales engineering teams located in Fyber’s branches all around the globe • Work on coding internal tools to help automate and increase productivity ### Junior Solutions Engineer @ Fyber Jan 2019 – Jan 2020 ### Intern @ San Francisco Unified School District Jan 2017 – Jan 2017 Responsibilities: • Assisted in creating a tutorial website to inform teachers and non-technical leaders how to navigate and understand Tableau visualizations • Communicated assignment progress to District heads via email and weekly meetings • Collected and transferred information from an existing database to SFUSD’s database using an API • Assisted in the visualizations of student attendance using Tableau Achievements: • Presented the final release of the website to the SFUSD Department of Technology Director • Assisted in the visualization tool of SFUSD attendance to assist teachers and leaders to understand the attendance patterns ### General Services @ BBAM LLC Jan 2017 – Jan 2017 | San Francisco • Assisted the manager in keeping the office in running condition • Was the go to person for any tasks that needed to be completed for any coworker • Shadowed the IT department and helped solve technical issues • Made sure all coworkers were satisfied and happy, so they can complete tasks to their top potential ### Data Analyst Intern @ Verisk Analytics Jan 2016 – Jan 2016 Responsibilities: • Worked alongside data analysts to upload and organize databases • Sit in weekly code review meetings alongside developers from India and San Francisco • Communicated with third party data providers through email or phone • Parsed through databases using SQL to obtain the necessary information • Handled and managed multiple client contracts successfully Achievements: • Successfully handled thousands of sensitive information within a single database • Conducted a customer wide audit, pinpointing discrepancies ### Intern @ bookmarq.io Jan 2015 – Jan 2015 Responsibilities: • Created codes in Java or Python to assist in creating an IOS app • Applied my mentor’s critique to receive a functional result • Assisted my mentor in debugging programs Achievements: • Decreased photo edit time from 5 hours to 5 seconds • Created a code to scan through multiple codes to flag certain headers and functions ## Education ### Bachelor of Science (BS) in Computer Science University of California, Santa Cruz Jan 2014 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/kianna-mark --- Source: https://flows.cv/kianna JSON Resume: https://flows.cv/kianna/resume.json Last updated: 2026-03-20