# Kimani Howard > Year Up Alumni Location: Bronx, New York, United States Profile: https://flows.cv/kimani Software Development track Alumni at Year Up, currently searching for a UI/UX Design or Frontend Engineer role. I am proficient in HTML, CSS, JavaScript, Java, SQL, Access and Python and I am looking to further my software programming skills. ## Work Experience ### Group Lead @ YMCA of Greater New York Jan 2022 – Present | New York City Metropolitan Area ### Software Engineer @ c0ffe3 Jan 2020 – Present | New York City Metropolitan Area ### Quality Assurance Specialist @ Morgan Stanley Jan 2021 – Jan 2022 | New York, United States ### Resident Aide @ Acacia Network Jan 2020 – Jan 2021 ### Security Officer @ Sera Security LLC Jan 2018 – Jan 2020 | Greater New York City Area · Handle crisis by deciding what actions are required and provide information appropriate staff of actions taken and of any follow-up required through log-book, written note or phone conversation. · Answer the site phone professionally and transfer calls appropriately. · Observe all residents and have the ability to recognize signs of substance abuse, child abuse and criminal activity and immediately advise the appropriate staff and work with the facility staff to conduct investigation. · Maintain excellent telephone skills and transfer calls appropriately. · Acquire understanding of building features and potential problems. · Maintain daily log book, school attendance, visitor and resident sign-in logs. · Patrol transitional housing sites/apartments, maintain standing posts and conduct vertical patrols as required. · Visit multiple units as required and report any and all incidents to the appropriate security shift supervisor or other security or program manager. · Attend program and agency staff meetings, house meetings, case conferences and training sessions as required. ### Waiver Service Provider (WSP) @ JCCA Jan 2018 – Jan 2018 | Bronx, New York - Family Caregiver Supports & Services: Education and training for the family/caregiver so they can enhance the child’s interaction with other children, family members and people in the community - Skill Building: Assist youth with socialization skills necessary for successful functioning in the home and community - Day Habilitation Services: Assist youth with developmental disabilities with self-help, socialization and adaptive skills - Planned Respite Services: Provide the family/caregiver with short term relief Prevocational/Supported Employment Services: Teach concepts (not job specific) related to employment opportunities in the community - Special Needs Community Advocacy & Support: Provide educational support based on the child’s academic and behavioral needs as well as community services to minimize educational interruption - Crisis Avoidance Management & Training/Immediate Crisis Response/Intensive In Home Supports/Crisis Respite: Psycho-education and training to prevent/address a crisis, 24 hour services to response to a crisis. ### Sales Support Generalist @ Victoria's Secret Jan 2016 – Jan 2017 | New York, New York When assigned to the sales floor: - Drives store sales and growth by personally selling to customers - Proactively engages with customers, reads cues and responds effectively - Provides customers with the perfect bra fit by asking effective questions - Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: - Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale - Reinforces customer buying decisions at checkout and encourages purchase of additional items - Recovers cash wrap selling zone and go-backs - Builds customer loyalty by opening Victoria s Secret Angel Cards (US only) and through customer email and phone capture - When assigned to processing and replenishment: - Processes merchandise to be floor ready and maintains back room and under stock to brand standards - Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase - Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process When assigned to floorset activity: - Executes floorset proficiently - Understands and adheres to brand standards - Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment - All associate roles at Victoria s Secret are responsible for: - Taking initiative to recover and replenish merchandise, so it is available to sell - Understanding and adhering to visual merchandising brand standards - Assisting in housekeeping of sales floor and communicating maintenance issues - Keeping an awareness of, and building personal capability in, loss prevention - Reinforcing store strategy to reduce shrink - Understanding and demonstrating Company values ### Sales Stock Associate @ Lane Bryant Jan 2016 – Jan 2016 | Greater New York City Area • Assists in unloading shipments to the store, factory, or warehouse. • Checks items received against shipping invoice to ensure the shipment is accurate. • Unpacks inventory. • Organizes inventory in the stockroom or warehouse. • Uses forklifts to transport bulk shipments or heavy items around the stockroom or warehouse. • Replenishes stock on the sales floor as needed. • Places orders for supplies. • Answers customer and sales associate questions about available items in stock. • Retrieves items from stockroom at customer request. • Places special orders for customers when necessary. • Conducts regular store inventory. • Uses inventory control software to log information. • Assists managers and associates in preventing theft and maintaining proper inventory. • Pulls defective or expired items from shelves. • Packs up defective items or overstock and arranges for the return shipment. • Observes proper safety procedures in the stockroom, particularly when lifting and moving heavy items. • Reports issues or problems to inventory manager or store manager. • Attends store meetings. • Assists in cleaning up the store and stockroom during closing shifts. ### Concession Attendant @ Legends Jan 2016 – Jan 2016 | Greater New York City Area - Ability to provide excellent guest service while working in a very fast-paced environment - Serve food, beverages, or desserts to customers in a very fast-paced environment - Proper cash handling including, greet and service guests at the registers, taking orders, and accepting payments, handling cash, debit and credit cards - Replenish foods at serving stations - Prepare food such as popcorn, hot dogs, ice cream dishes, and fountain sodas, using standard formulas or following directions. - Prepare bills for food, using cash registers, calculators, or adding machines; and accept payment and make change. - Scrub and polish counters, steam tables, and other equipment, and clean dishes and fountain equipment - Inventory control: Assess inventory and assist in preparing product orders as necessary - Stock and restock items as necessary - Insure all sanitation procedures are followed relating to all local licensing regulations ### Sales Associate @ Kmart Jan 2015 – Jan 2016 | Greater New York City Area • Ensures customer care and selling are #1 priority. • Ensures that promotional programs and ads are maintained, signed and replenished for the entire event or ad. • Assists the Reset team associates in completing major department resets. • Knowledgeable on display and sign standards for end caps and drive aisle displays. • Assists and supports all pricing, signing and display guidelines set by the pricing team. • Executes department maintenance as directed in the Counter Detail schedule by ensuring all displays are well clean, maintenanced, planogram integrity is maintained and close dated / outdated product is handled according to procedures. • Processes inbound freight, excess merchandise and displays per instructions provided. • Knowledgeable on product assortment, marketing events and promotions. • Knows the store, services and location of merchandise. Tours area of responsibility daily and maintains visual appearance of department. • Demonstrates strong skill set in suggestive selling techniques. Uses the P.A. system effectively to promote advertised goods. • Actively engages customers using the Welcome, Assist and Thank approach to servicing customers. Demonstrates take the customer to the merchandise policy. Assists in handling and solving customer needs and escalates issues and complaints to a member of management. • Promotes the use of SYWR, credit card, Smart Plans, Replacement Plans and add-on sales. • Operates equipment safely and follows company safety programs. ### Front Office Assistant @ D'Agostino Supermarkets Jan 2014 – Jan 2015 | Greater New York City Area ### Teachers Aide @ Children's Aid Jan 2010 – Jan 2012 | Greater New York City Area ## Education ### Computer Technology/Computer Systems Technology City Tech, CUNY ### Software Development Year Up United ### Frederick Douglass Academy ## Contact & Social - LinkedIn: https://linkedin.com/in/kimani-howard --- Source: https://flows.cv/kimani JSON Resume: https://flows.cv/kimani/resume.json Last updated: 2026-04-13