Become familiar enough with new products to effectively train internal teams on relevant aspects of the new product.

Work with Marketing to generate content for new products.

Integrate and document new products into our system.

Provide insight and support for new product development.

Write up project specifications and assign projects to engineers.

Review and approve drawings.

Troubleshoot issues that come up both inside the company and with customers.

Wrote clear and concise operator’s manuals that outlined proper use and maintenance of gas detection equipment thus ensuring customer safety.

Created and edited all drawings required for the operator’s manuals.

Tested various instrument configurations and scenarios to ensure that all possible cases were described in the manual.

Designed a new carbon dioxide scrubber that eliminated the problems caused by the previous scrubber. Generated all documentation necessary to begin building the scrubber in-house.