# Kirn Bhela > Product Designer 2 @ Microsoft | Master of Educational Technology Location: Seattle, Washington, United States Profile: https://flows.cv/kirn Product Designer at Microsoft shaping AI-enabled enterprise cloud management experiences that simplify how organizations provision and manage devices at global scale. I use systems thinking to transform complex IT infrastructure and workflows into intuitive, scalable products. Born and raised in Victoria, BC and now based in Seattle, I bring a multidisciplinary perspective across UX design, neuropsychology, and social psychology, focusing on designing technology that improves how people interact with complex systems. ## Work Experience ### Product Designer 2 @ Microsoft Jan 2024 – Present | Redmond, Washington, United States Lead Product Designer for Windows 365 Cloud management experiences on the Microsoft Cloud Experience-AI design team. ### Product Designer @ Microsoft Jan 2022 – Jan 2024 Product designer on the Microsoft Cloud Experience-AI design team, crafting experiences for Windows 365 Cloud management. I deliver simple experiences, focused around enabling enterprise-level organizations to quickly provision Windows 365 capabilities in the Cloud, and personalize the experience for the administrator and end user. ### Lead UX Instructor @ BrainStation Jan 2022 – Jan 2023 ### UX Product Designer @ lululemon Jan 2021 – Jan 2022 | Vancouver, British Columbia, Canada Lead product designer for the lululemon Accounts team, supporting Account Dashboard, [Omni] Closet, Order Details, Tracking Details (Narvar integration), Wish List, Back in Stock, Guest Alerts, and more. ### Director of Mentorship Program @ Central 1 Jan 2021 – Jan 2021 Led a team of cross-functional employees to research, design, and implement a mentorship program catered to the needs of Central 1 employees. ### User Experience Designer @ Central 1 Jan 2019 – Jan 2021 | Vancouver, Canada Area I collaborate with internal and external stakeholders to define how website and app business goals will align with the user goals of millions of Canadian’s. These goals are conceptualized using human-centred design principles and applied to a seamless design to foster positive user experience. • Make strategic design and user-experience decisions related to core, and new, functions and features • Design clear and creative artefacts (task flows, wireframes, mockups and prototypes) to guide the members of my agile team. • Utilize human-centred design principles to bring the customer perspective to the forefront and considering the entire end-to-end customer journey. ### Lead User Experience and User Interface Designer @ RED Academy Jan 2018 – Jan 2019 | Vancouver, British Columbia, Canada Led teams of five designers to develop and design websites and native/hybrid apps for clients such as BC Sustainable Energy Association, UBC EcoAI, Bitmini, Insight to Action, Sport on Campus, personal portfolios and more. Spearheaded user research, personas, customer journey maps, information architecture, and development handoff. User testing results yielded that my designs increased website activity, conversions, and task efficiency by 53-61% across multiple products. ### UX UI Teaching Assistant @ RED Academy Jan 2019 – Jan 2019 | Vancouver, BC Support the UX UI part-time program when learning industry programs, such as Marvel, Sketch and Invision. ## Education ### Master of Educational Technology The University of British Columbia ### Bachelor of Science (B.Sc.) in Biological Psychology University of Victoria ### Diploma in User Experience & User Interface Designer RED Academy ### Minor in Applied Ethics in Philosophy University of Victoria ## Contact & Social - LinkedIn: https://linkedin.com/in/kbhela - Portfolio: https://www.akconsultations.com/ - Portfolio: https://www.kirn.ca --- Source: https://flows.cv/kirn JSON Resume: https://flows.cv/kirn/resume.json Last updated: 2026-03-30