Experience
2023 โ Now
2023 โ Now
San Francisco Bay Area
2021 โ 2022
2021 โ 2022
KAYAK Hotels is a new stay experience that bridges the travel platform into physical spaces.
๐๐ซ๐๐ง๐ ๐๐ญ๐ซ๐๐ญ๐๐ ๐ฒ
โข Launched the companyโs hotel brand in 2 markets with 3 properties in first year.
โข Developed the brand strategy playbook for KAYAK Hotels, attracting new franchise owners.
โข Designed the vision for the physical spaces and guest experience, generating many 9.0+ guest ratings on KAYAK.
โข Customized the guest experience by personalizing room amenities
and providing tailored recommendations for local attractions and dining options.
โข Researched market landscape to identify brandโs positioning, envisioning a new hospitality category.
โข Created Parasol, KAYAK Hotelsโ first food & beverage venture, creating a new revenue stream for the Miami Beach property.
๐๐ซ๐จ๐ฉ๐๐ซ๐ญ๐ฒ ๐๐๐ช๐ฎ๐ข๐ฌ๐ข๐ญ๐ข๐จ๐ง | ๐๐ฎ๐ ๐๐ข๐ฅ๐ข๐ ๐๐ง๐๐
โข Vetted prospective properties to align with brand strategy.
โข Performed floorplan test fits to ensure compliance with brand standards
and optimize Return on Investment (ROI).
โข Reviewed the property ownerโs project proposals and recommended
suitable changes within the budget and brand needs.
โข Examined properties thoroughly prior to handover, creating punch lists of construction flaws to be amended.
๐๐ง๐ญ๐๐ซ๐ข๐จ๐ซ ๐๐๐ฌ๐ข๐ ๐ง | ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ
โข Established the design strategy and standards for all guest touchpoints.
โข Created a unique concept for each property driven by and fostering
the local community, art, architecture & culture.
โข Overhauled the Operating Supplies & Equipment (OS&E) package
to minimize cost and maximize guest and staff experience.
โข Tendered out all millwork and custom furniture to different manufacturers
to solicit price quotes and proposals.
โข Led a cross-functional team of 10 people across operations, finance,
procurement & product design.
๐ ๐ข๐ง๐๐ง๐๐ | ๐๐ฎ๐๐ ๐๐ญ๐ฌ
โข Prepared detailed project budgets and monitored all purchases throughout
2020 โ 2021
2020 โ 2021
San Francisco Bay Area
Regenerative hospitality company building nature driven tourism model that is centered around communities, revitalizing ecosystems, and unlocking stronger sources of natural capital
2019 โ 2020
2019 โ 2020
San Francisco Bay Area
Lyric is a real estate and lifestyle hospitality company for the creative traveler.
๐๐ซ๐๐ง๐ ๐๐ญ๐ซ๐๐ญ๐๐ ๐ฒ
โข Reinvented Lyric's concept guest suite, gaining partnerships with Airbnb and Kayak.
โข Led research, developed the interior design and created 3D digital mock-ups in Enscape
โข Implemented agile project management practices.
๐๐ฎ๐๐ฌ๐ญ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐ ๐๐๐ฌ๐ข๐ ๐ง | ๐๐๐ฌ๐ฎ๐ฅ๐ญ๐ฌ
โข Disected all aspects of the guest experience and improved the Guest Review Score to 4.85 and elevated the overall guest experience.
โข Enhanced guest satisfaction and return rate, by implementing guest feedback
into design improvements.
โข Drafted a handbook and training guidelines for the operations staff to ensure
that the rooms are assembled to the standard between each guest.
๐ ๐ฎ๐ซ๐ง๐ข๐ญ๐ฎ๐ซ๐ ๐๐๐ฌ๐ข๐ ๐ง & ๐๐ซ๐จ๐๐ฎ๐ซ๐๐ฆ๐๐ง๐ญ
โข Designed custom furniture pieces that addressed guest and operational needs
and reduced fabrication costs by 25%.
โข Prepared Furniture, Fixtures & Equipment (FF&E) budgets ranging from $50,000 -$500,000.
โข Worked closely with the procurement team to pivot as needed.
โข Coordinated on-site installations, ensuring all pieces were assembled and placed.
2013 โ 2019
2013 โ 2019
Toronto, Ontario, Canada
Interior design at the junction of art, science and human experience
๐๐ง๐ญ๐๐ซ๐ข๐จ๐ซ ๐๐๐ฌ๐ข๐ ๐ง | ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ
โข Executed 20 projects of varying scales to completion, including a 200-key Kimpton Hotel, a 40-story building in Guangzhou and the Andy Warhol Exhibit at TIFF.
โข Acted as main contact and worked directly with clients and external consultants.
โข Reviewed design and drawing packages prior to client submission.
โข Onsite regular visits to ensure high-quality details and delivered excellent projects.
๐๐ซ๐๐ง๐ ๐๐ญ๐ซ๐๐ญ๐๐ ๐ฒ
โข Built the design strategy for fast fresh companies, Village Juicery, and iQ Foods. synthesizing their brand values into their first physical stores.
โข Scaled iQ and Village Juicery building out multiple locations over 5 years.
๐๐๐๐๐๐ซ๐ฌ๐ก๐ข๐ฉ
โข Played a crucial role in the company's growth from 4 to 15 employees,
fostering a supportive and inclusive work environment.
โข Trained and inspired junior designers on their technical and design thinking skills, contributing to the professional development of the team.
โข Onboarded and mentored new employees.
Business Development
โข Developed and implemented workflow by establishing and applying document and design standards. Continually updated them as the team grew and adapted.
โข Buit out 2 new offices as team outgrew existing spaces
Education
OCAD University
BDes
The University of Winnipeg