# Kishor Channal

> Software Engineer at Miracle Software Systems  | Full Stack & Cloud Developer | Kubernetes, AWS, Azure, GCP | Ex-Akamai, Mercedes-Benz R&D

Location: San Francisco, California, United States
Profile: https://flows.cv/kishor

Software Engineer with experience in software development and cloud technologies with close to 4 years of experience. Currently developing an advanced skillset to build on prior software development experience by pursuing a master’s in Information Systems from Northeastern University

Technical Skills:
• Languages : Python, Java, C/C++, PL/SQL.
• Web Technologies : AngularJS, Node.js, HTML5, CSS3. 
• Cloud Technologies : Azure, AWS, Google Cloud VMware Tanzu Application Service (TAS).
• Databases : MySQL, PostgreSQL, Oracle SQL. 
• Data Visualization : Tableau, Power BI, Grafana.
• Libraries : Pandas, NumPy, Seaborn, Matplotlib, Scikit-learn
• Other Technologies/Tools : Docker, Kubernetes, Azure Kubernetes Service, Git, Android Studio

## Work Experience
### Software Engineer @ Miracle Software Systems, Inc
Jan 2025 – Present | Novi, Michigan, United States
Performed technical discovery and requirement gathering for an AI-enabled dashboard integrating root cause analysis, predictive insights, and operational reporting.

Developed a document ingestion pipeline with data cleaning, chunking, and embeddings to enable semantic search for an AI agent.

Developed proficiency in Google's Agent Development Kit (ADK), Python-based multi-agent systems, and Model Context Protocol (MCP) through hands-on project development.

### Software Engineer @ VSLN International Inc.
Jan 2024 – Jan 2025 | Jersey City, New Jersey, United States
• Extended the billing and payment platform at VSLN using Java, JavaScript, and React, by integrating new payment vendors (like PayPal and Stripe).
• Improved partner experience and financial accuracy by creating real-time data pipelines (Kafka + Airflow) that cut report latency by 35%
• Automated CI/CD on Google Cloud Platform (GCP) using Google Kubernetes Engine (GKE) to deploy React web applications.
• Built a RAG Python app that interfaces with local Large Language Models (LLMs) to automatically generate best-practice Docker files, streamlining containerization workflows for developers.

### Software Engineer @ Akamai Technologies
Jan 2023 – Jan 2023 | Boston, Massachusetts, United States
• Developed zero-downtime ETCD rotation solution using a custom Bash script that enabled seamless Kubernetes cluster upgrades.
• Migrated Linode codebase from centralized GCR repository to Kubernetes multi-cloud registry and leveraged ArgoCD to release code changes with zero downtime for users.
• Designed and developed Restful API endpoint enabling self-service control plane restarts for LKE customers, resolving critical issues without support tickets.

### Senior Software Engineer @ Infosys
Jan 2021 – Jan 2022 | Bengaluru, Karnataka, India
• Implemented infrastructure as code (IaC) to build integration and production environment.
• Configured Azure resources using Azure Resource Management (ARM) templates.
• Configured Azure Repository to maintain and version control the infrastructure code.
• Built and Released Azure services to support continuous integration and delivery (CI/CD) for 
   applications using Azure DevOps.
• Deployed microservices on Azure Kubernetes Service (AKS).
• Created data-flow and network diagram using Microsoft Visio.

### Software Engineer @ Mercedes-Benz Research and Development India
Jan 2019 – Jan 2021 | Bengaluru Area, India
• Upgraded Pivotal Cloud Foundry Operations Manager, TAS and other Service tiles for Integration and 
    Production environment.
• Installed and configured developer applications on the Pivotal Cloud Foundry platform.
• Designed Sanity Check of the platform which ensured high availability of business applications.
• Collaborated with application teams to deploy the business applications on Integration and 
    Production platforms using tools such as Mattermost, MS Teams and Git.	
• Collaborated with infrastructure team on scaling underlying hardware. 
• Assisted developers on setting up of LoadBalancer, Firewall and exposing their applications to 
    Internet and Intranet using CISM tool.
• Resolved BOSH issues by jointly working with the Pivotal support team by analysing the support 
    bundle.
• Assisted developers to move their applications to the cloud platform and to choose between CaaS 
    and PaaS.
• Resolved application and platform issues on the Integration and Production environment.
• Created and Maintained technical documents on Git which helped application developers to use the  
    platform more efficiently.
• Co-organized PCF developers day to collaborate and share cloud-native projects, in which 150 
    developers participated.


## Education
### Information Systems
Northeastern University

### Bachelor of Technology in Computer Science
KLE Technological University - Hubballi (India)


## Contact & Social
- LinkedIn: https://linkedin.com/in/channalkishor

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Source: https://flows.cv/kishor
JSON Resume: https://flows.cv/kishor/resume.json
Last updated: 2026-04-11