Experience
2021 — Now
2021 — Now
San Francisco Bay Area
ROLE PROMOTION - Design Program Lead for Hub Innovation | Oct. 2024
Directing the design strategy and development for a new cross organizational program. My design leadership contributed to 2 awards recognizing the launch of innovative, high-impact solutions and modeling an inclusive, "One Microsoft" approach.
PROMOTED - Design Lead for AI + Cloud accelerators | May 2024
Drove the design strategy, systems, and delivery for AI Gold Standard solution accelerators and AI-driven products within the CSA CTO organization.
SENIOR DESIGNER - Lead designer for AI + Cloud solutions | July 2021
I delivered impactful design solutions and nurtured a growth-mindset culture through strong leadership and communication. I managed multiple projects that boosted revenue and customer satisfaction. Key achievements include:
• Executed design strategy for a broad range of customer-facing sales assets. Each asset contained 60+ slides of rich market research, use case narratives, personas, prototypes, and demos.
• Led key initiatives for standardization, up-skilling, and inclusion, exceeding target goals by 150%.
• Designed the first pipeline dashboard, the organization's most complex experience at the time. It is now a critical tool for executive decision-making.
I've consistently maintained strong relationships with diverse stakeholders and subject matter experts. I've influenced process improvements and have been recognized for excellence in cross-functional collaboration and business impact. I was nominated for a Rise award and have mentored across seniority levels and disciplines. I've contributed to the expert network for Microsoft for Start-ups and was formally recognized for demonstrating cultural excellence.
Credited for executive storytelling, I've landed stakeholder buy-in through articulation of complex ideas. I've helped evangelize user-centered thinking across the organization, resulting in new innovation and out-sized impact.
2012 — 2023
San Francisco Bay Area
CURRENT:
https://www.korenkieneryoga.com/
Yoga & Meditation Instructor: Practyce
Campbell, CA | Nov. 2020 - present
https://www.practyce.com/teachers
PREVIOUS:
Yoga Flow SF
Yoga Health Center
2021 - 2025
Meditation Instructor: WITHIN
San Francisco, CA | Jan. 2018 - 2021
Yoga Works / Yoga Tree
San Francisco
2019 - 2021
Yoga Instructor: Breathe Salt Yoga SF
San Francisco, CA | October 2020 - present
Corporate Yoga Instructor: Breakroom Fitness
San Francisco, CA | 2019 - 2020
Yoga Instructor: The Mindful Body
San Francisco, CA | Jan. 2018 - Oct. 2018
Yoga Instructor: Union Yoga
San Francisco, CA | Oct. 2013 - Jan. 2018
Yoga Instructor: World Gym
San Francisco, CA | Oct. 2013 - Oct. 2015
Community Yoga Instructor: Lululemon
San Francisco, CA | Nov. 2014 - Mar. 2015
Yoga Instructor: Moksha Life Center
San Francisco, CA | Feb. 2013 - Dec. 2013
Corporate yoga instructor: Black & Veatch
Concord, CA | Oct. 2012 - Jan. 2013
Yoga Teacher Assistant : Umang’s Wellness Haven
San Ramon, CA | Aug. 2012 - Dec. 2012
2020 — 2021
2020 — 2021
San Francisco Bay Area
• Managing and mentoring the product design team, which comprises of both designers and researchers
• Co-managing design hiring with the VP of Product
• Hiring responsibilities: creating role guidelines for job postings, candidate screenings, hiring formats, and interview exercises
• Shaping the future Product Design Team at Inkling through onboarding new designers, injecting new process improvements, and Design System advancements
• Working directly with the VP of Product to shape the company's guiding principles and design strategy
• Contributing to executive level conversations around Inkling’s product vision, direction and roadmap priorities
• Collaborating cross-functionally to influence and build a cohesive experience across Inkling’s full product suite
• Lead product designer for native mobile: charged with establishing, managing and overseeing the future design strategy as well as adapting new practices to Inkling’s desktop experiences
• Managed and mentored a UX Researcher to a title promotion
2019 — 2020
2019 — 2020
San Francisco Bay Area
• Shipped the end to end IOS, Android, Tablet and iPadOS experience for Learning Pathways (May 2020): this complex domain streamlines online education management for a diverse user-base including HQ admins, managers, supervisors and learners
• Embedded an improved agile process within the mobile team which is now being adopted by other Product Managers
• Worked closely with Research to validate users' mindsets on the Learning Pathways Native Mobile launch and new mobile features
• Synthesized a robust set of mobile research findings which has contributed to company-wide prioritization within the roadmap
• Worked closely with the mobile product and engineering leads to implement a mobile tracking strategy using Google analytics, and continuing to include new tracking events as other features emerge
2018 — 2019
2018 — 2019
San Francisco Bay Area
• Full-stack designer for Managed Payments - an initiative to simplify the payments experience for buyers and sellers by innovating the the front end interaction
• Delivered the final designs for the US Managed Payments BETA launch, which has reached nearly 10,000+ sellers and generated over $2,110M+ in GMV to date
• Functioned as the lead designer for the e2e US and DE Onboarding and KYC strategy - domains with high complexity and robust requirement implications
• Embedded in an agile team with daily collaborations with cross-disclipline leads
• Conducted ethnographic research (Oct. ’18) and a UER (May ’19) in Germany to understand seller mindsets and inform design goals for other upcoming launches
• Introduced new process methods, created roadmaps for tracking milestones and led weekly stakeholder review sessions with local and international partners
• Designed an e2e mweb and desktop Onboarding flow for the DE launch, which has been implemented and established as the baseline strategy for future markets
Education
Saint Mary's College of California
Bachelors of Communications & Liberal Arts
Saint Mary's College of California
Study Abroad
City College of San Francisco