# Koren Kiener > Design Lead @ Microsoft | mentor, speaker, yoga teacher Location: San Francisco, California, United States Profile: https://flows.cv/korenkiener Koren is a Lead Experience Designer at Microsoft, on a mission to craft digital experiences that leave a lasting, positive mark on the world. With her singular ability for turning ambitious ideas to reality, she is respected for her design leadership with Fortune 500 giants across financial services, e-commerce, digital learning, and high technology industries. She has helped to define the user experience for global platforms like Chase.com, where her redesign leadership continues to benefit millions of daily users. At eBay, she spearheaded strategies that streamlined payment processes, making transactions smoother for buyers and sellers worldwide. Koren's expertise extends beyond design. Trusted by C-suite executives, she has played a pivotal role in shaping product visions and guiding principles. Her insights have earned her speaking engagements at prestigious events such as the HJ Sims Late Winter Conference, and the Experience Design Summit. Currently at Microsoft, Koren leads a dynamic team and collaborates with industry experts to harness the transformative power of AI. For her, technology is not just about innovation—it is about fostering creativity, boosting productivity, and empowering individuals to work smarter. Beyond her professional pursuits, Koren is deeply passionate about health and wellness. Certified as a teacher of yoga and meditation, she understands the importance of balance in both work and life, and in exploring new possibilities and ways to make a difference. With a BA in Media Studies & Advertising and Women's Studies & Studio Arts from St. Mary's College, Koren is grounded in a diverse range of disciplines. She thrives at the intersection of experience design and holistic well-being, and embodies a well-rounded approach to enriching lives both digitally and personally. ## Work Experience ### Lead Product Designer @ Microsoft Jan 2021 – Present | San Francisco Bay Area ROLE PROMOTION - Design Program Lead for Hub Innovation | Oct. 2024 Directing the design strategy and development for a new cross organizational program. My design leadership contributed to 2 awards recognizing the launch of innovative, high-impact solutions and modeling an inclusive, "One Microsoft" approach. PROMOTED - Design Lead for AI + Cloud accelerators | May 2024 Drove the design strategy, systems, and delivery for AI Gold Standard solution accelerators and AI-driven products within the CSA CTO organization. SENIOR DESIGNER - Lead designer for AI + Cloud solutions | July 2021 I delivered impactful design solutions and nurtured a growth-mindset culture through strong leadership and communication. I managed multiple projects that boosted revenue and customer satisfaction. Key achievements include: - Executed design strategy for a broad range of customer-facing sales assets. Each asset contained 60+ slides of rich market research, use case narratives, personas, prototypes, and demos. - Led key initiatives for standardization, up-skilling, and inclusion, exceeding target goals by 150%. - Designed the first pipeline dashboard, the organization's most complex experience at the time. It is now a critical tool for executive decision-making. I've consistently maintained strong relationships with diverse stakeholders and subject matter experts. I've influenced process improvements and have been recognized for excellence in cross-functional collaboration and business impact. I was nominated for a Rise award and have mentored across seniority levels and disciplines. I've contributed to the expert network for Microsoft for Start-ups and was formally recognized for demonstrating cultural excellence. Credited for executive storytelling, I've landed stakeholder buy-in through articulation of complex ideas. I've helped evangelize user-centered thinking across the organization, resulting in new innovation and out-sized impact. ### Yoga and Meditation Instructor @ Koren Kiener Yoga Jan 2012 – Jan 2023 | San Francisco Bay Area CURRENT: https://www.korenkieneryoga.com/ Yoga & Meditation Instructor: Practyce Campbell, CA | Nov. 2020 - present https://www.practyce.com/teachers PREVIOUS: Yoga Flow SF Yoga Health Center 2021 - 2025 Meditation Instructor: WITHIN San Francisco, CA | Jan. 2018 - 2021 Yoga Works / Yoga Tree San Francisco 2019 - 2021 Yoga Instructor: Breathe Salt Yoga SF San Francisco, CA | October 2020 - present Corporate Yoga Instructor: Breakroom Fitness San Francisco, CA | 2019 - 2020 Yoga Instructor: 
The Mindful Body San Francisco, CA | 
Jan. 2018 - Oct. 2018 Yoga Instructor: 
Union Yoga San Francisco, CA | Oct. 2013 - Jan. 2018 Yoga Instructor: World Gym San Francisco, CA | Oct. 2013 - Oct. 2015 Community Yoga Instructor: 
Lululemon San Francisco, CA | Nov. 2014 - Mar. 2015 Yoga Instructor: Moksha Life Center San Francisco, CA | Feb. 2013 - Dec. 2013 Corporate yoga instructor: Black & Veatch Concord, CA | Oct. 2012 - Jan. 2013 Yoga Teacher Assistant
: Umang’s Wellness Haven San Ramon, CA | Aug. 2012 - Dec. 2012 ### Lead Product Designer @ Inkling Jan 2020 – Jan 2021 | San Francisco Bay Area - Managing and mentoring the product design team, which comprises of both designers and researchers - Co-managing design hiring with the VP of Product - Hiring responsibilities: creating role guidelines for job postings, candidate screenings, hiring formats, and interview exercises - Shaping the future Product Design Team at Inkling through onboarding new designers, injecting new process improvements, and Design System advancements - Working directly with the VP of Product to shape the company's guiding principles and design strategy - Contributing to executive level conversations around Inkling’s product vision, direction and roadmap priorities - Collaborating cross-functionally to influence and build a cohesive experience across Inkling’s full product suite - Lead product designer for native mobile: charged with establishing, managing and overseeing the future design strategy as well as adapting new practices to Inkling’s desktop experiences - Managed and mentored a UX Researcher to a title promotion ### Senior Product Designer @ Inkling Jan 2019 – Jan 2020 | San Francisco Bay Area - Shipped the end to end IOS, Android, Tablet and iPadOS experience for Learning Pathways (May 2020): this complex domain streamlines online education management for a diverse user-base including HQ admins, managers, supervisors and learners - Embedded an improved agile process within the mobile team which is now being adopted by other Product Managers - Worked closely with Research to validate users' mindsets on the Learning Pathways Native Mobile launch and new mobile features - Synthesized a robust set of mobile research findings which has contributed to company-wide prioritization within the roadmap - Worked closely with the mobile product and engineering leads to implement a mobile tracking strategy using Google analytics, and continuing to include new tracking events as other features emerge ### Product Designer @ eBay Jan 2018 – Jan 2019 | San Francisco Bay Area - Full-stack designer for Managed Payments - an initiative to simplify the payments experience for buyers and sellers by innovating the the front end interaction - Delivered the final designs for the US Managed Payments BETA launch, which has reached nearly 10,000+ sellers and generated over $2,110M+ in GMV to date - Functioned as the lead designer for the e2e US and DE Onboarding and KYC strategy - domains with high complexity and robust requirement implications - Embedded in an agile team with daily collaborations with cross-disclipline leads - Conducted ethnographic research (Oct. ’18) and a UER (May ’19) in Germany to understand seller mindsets and inform design goals for other upcoming launches - Introduced new process methods, created roadmaps for tracking milestones and led weekly stakeholder review sessions with local and international partners - Designed an e2e mweb and desktop Onboarding flow for the DE launch, which has been implemented and established as the baseline strategy for future markets ### Senior UX Designer @ JPMorgan Chase & Co. Jan 2014 – Jan 2018 | San Francisco, California - Functioned as the lead designer on an initiative to host a brand guidelines platform - Developed next-gen UX and visual solutions for 3 Chase iOS mobile products - Worked in agile team to define a global card art style for multiple domains - Acted as a lead end to end designer for the Chase.com team to ship 30+ new responsive features as well as 4 microsite experiences 
 - Worked with agencies to drive direction for existing and future product builds - Governed the design icon and illustration system including requests, tracking, repository management and standardized an improved workflow in JIRA - Launched a Design Inspiration Community of Practice within the larger digital organization and featured industry guest speakers such as Chris Noessel - Co-led and facilitated multiple product innovation design thinking workshops ### Print Quality Specialist @ Minted Jan 2014 – Jan 2014 | San Francisco, California - Consulted with clients to verify requirements and deliver quality designs - Made design enhancements through photo retouching, customization and layout optimization - Used Salesforce to triage prints for timely requests - Efficiently executed within a fast-paced studio ### UI/UX Design & Marketing Intern @ OPSWAT Jan 2014 – Jan 2014 | San Francisco - Drove efforts to integrate the extensive AppRemover into GEARSclient - Implemented new design features, curated a brand style guide and produced icons, UX components, and hi-fidelity wireframes - Collaborated with the Lead of UX and Marketing Director in innovative design thinking, strategy, planning and critiques ### Design Consultant @ Independent / Freelancer Jan 2012 – Jan 2014 | San Francisco Bay Area - Created briefs, personas, wireframes, layouts, and presentations - Worked directly with a variety of clients to define expectations using roadmaps, style guides, and consistent design reviews - Produced logos with a distinguished product identity and voice as well as refined concepts through brand strategy approaches ### Project & Office Coordinator @ Black & Veatch Jan 2011 – Jan 2012 | Walnut Creek, Ca ### Personal Assistant @ Private Employer Jan 2010 – Jan 2011 | Lafayette, CA ### Sales Associate @ Coach Jan 2005 – Jan 2007 | Reno, Nevada Area ## Education ### Bachelors of Communications & Liberal Arts in concentration in Media Studies & Advertising, minor emphasis in Women’s Studies & Studio Art Saint Mary's College of California ### Study Abroad in A Holistic Approach to the Argentine Tango Saint Mary's College of California ### multimedia communications in Graphic Design City College of San Francisco ## Contact & Social - LinkedIn: https://linkedin.com/in/korenkiener - Portfolio: https://www.korenkienerdesign.com - Portfolio: http://www.korenkieneryoga.com - Portfolio: https://www.instagram.com/korenkiener/ --- Source: https://flows.cv/korenkiener JSON Resume: https://flows.cv/korenkiener/resume.json Last updated: 2026-04-13