•Intern Engineering Manager - Developed a detailed project plan for a software engineering intern, incorporating teaching and learning best practices to ensure the development and demontration of skill proficiency. Served as a mentor, but also manager by providing regular feedback and guiding the intern through performance improvement exercises. As a result, the intern received a full-time offer, and the project plan is now used as a exemplary model for the annual intern program.
•Tech Lead - Developed long-term team vision, mentored team members, & led large cross-functional initiatives.
•Technical Program Management - Led and executed three metro isolation Disaster Recovery tests (DRTs) with the Networking team. Organized weekly meetings, tracked technical actions, coordinated with service on-calls, wrote impact documents, led real-time DRT execution, and authored retrospectives. Achieved a 4-hour Recovery Time Objective (RTO), significantly reducing operational risk.
•Direction and Strategy - Presented team strategy during company-wide “Trustober” talk. Worked with the Networking and Data Center Operations teams to analyze risk to physical data centers and define abort criteria for which we should trigger a failover to mitigate risk caused by a catastrophic event located near the core data center.
•Software Development and Design - Contributed to failover tooling in GoLang. Designed and implemented a reliable, production-ready distributed system for failovers with persistent state, centralized logging, monitoring, and a multihomed architecture. Mentored a summer intern to build a system for detecting single-homed services, resulting in a full-time offer.
•Operations - Served on a 24-hour on-call rotation, serving as button pusher for failing Dropbox from one data center to another monthly (5+ performed as button pusher), as well as being trained and available to perform a failover in the event of a natural disaster, within 2 hours of notification.
