As an experienced tools consultant, specialized in the administration of large-scale JIRA and Confluence Server instances, advanced configuration of Confluence, JIRA, and JIRA Agile, OnDemand–Server migrations, merging OnDemand instances, and merging Server instances.

In-depth configuration and administration experience in the following aspects -

• User management and provisioning via LDAP integration for Jira, Confluence and Crowd.

• Advanced workflows, custom fields, screen schemes, permissions, and notifications.

• Deployment and configuration of plugins and managing integrations with external systems.

• Implementation of Scriptrunner scripts via script listeners and workflow postfunctions

• Implementation of Dashboards and configured JQL filters as well as plugins for reporting

• Experience with configuring Rich Filter Dashboards, Dataplane, eazyBI Reports and Charts

• Configured Easy Agile Story Maps and Advanced Roadmaps for planning

• Providing end-user training and support for Confluence and Jira

Worked with companies such as: Twilio, Twitter, Macys.com, Uber, Schneider Electric, Kabam, Healthport, and Alameda Health Systems.

Consultant at Twitter for six consecutive years (thru CPrime, ended Jun 2021), at one time solely managed their 3-million issue Jira server instance along with thousands of Confluence spaces.

Worked on customized, Jira Service Management solutions using JEMH and Scriptrunner to automatically ingest, route and assign tickets, and communicate stakeholder decisions. Managed the entire Twitter Atlassian instance single-handedly for close to six months. Also helped interview candidates for the Manager and FTE positions in the Atlassian Tools team.

Consulting domains:

Atlassian Tools - JIRA and Confluence

Translational Medicine

Clinical research in Cardiology - deep learning on echocardiograms and cardiac MRI

Clinical information management using Atlassian Tools (JIRA, Confluence)

User experience strategy, User experience design, Mobile and Web Prototyping, Usability testing

The Ashland Free Medical Clinic is a free primary care clinic for the uninsured. Following the principles of "Love All, Serve All | Help Ever. Hurt Never", the clinic is open every Saturday, from 8am - 11am.

http://afmconline.org/

As Practice Manager, responsible for the overall clinic operations and volunteer management. Implemented a HIPAA-compliant remote clinic solution using Atlassian JIRA and Confluence in March 2020 when the clinic had to shut down due to COVID.

Implemented a whole-of-clinic remote patient monitoring system on JIRA to enable providers to monitor patient blood glucose levels, blood pressure readings, medication compliance, food and exercise logs, and associated parameters on individual chronic diabetes patients.

Obtained a SmartHeart Pro EKG device (SHL Telemedicine, FDA 510K cleared device) to record patient EKGs at the clinic, and screened patients for diabetic retinopathy using a Canon non-mydriatic retinal camera system (courtesy UC Berkeley School of Optometry)

Expanded the clinic referrals process and avenues via dedicated outreach, and implemented a centralized, referral tracking system using JIRA and Confluence. The highlight of the referrals management exercise was being able to partner with IMPACT (caimpact.org) to facilitate free biopsy ( Palo Alto Medical Center), followed by surgical and post-operative care (UCSF) for a patient with no insurance.

Completely re-vamped all clinic operational procedures in the interest of visibility, ease of compliance, and significantly reduced patient wait times. Designed discharge forms, referral forms, prescription slips and procedural documents, as well as implemented new workflows for ACA enrollment.

As a volunteer Clinical Research Fellow in the Department of Cardiology, assisted with incorporating deep learning in echocardiograms and cardiac MRI and mentoring Masters students from the Sri Sathya Sai Institute of Higher Learning on the project.

Additionally, assisted with clinical research study proposals comparing 2-dimensional transthoracic echocardiograms (2D TTE) with cardiac MRI for diagnostic value in assessing mitral regurgitation (MR), and the efficacy of low-dose colchicine in coronary artery disease among Indian patients.

Assisted with research documentation related to anti-coagulation strategies in pregnant women with mechanical and bioprosthetic valves.

Currently assisting a senior cardiologist with research documentation related to dilated cardiomyopathy in the presence and absence of left bundle branch block.

• Device FDA strategy

• IP strategy

• Investments & grants

• Repository management