I'm a UX researcher and product designer with 15+ years helping organizations make better decisions through research, design, and data. My work spans fintech, higher education, and data-heavy enterprise products — from AI banking tools to complex web applications serving large, diverse user bases.

Experience

FISUser Researcher

2024 — Now

Lead high-impact research to shape product strategies across banking and fintech products.

FISSenior UX Designer

2020 — 2024

Led user research initiatives to shape product direction, designed modern web applications, and enhanced the user experience in highly complex systems.

No-company. (Self-employed.)Independent UX Consultant

2025 — Now

Sonoma County, CA

Consulting with select clients on UX research, digital experience design, and data visualization. Focus areas include DTC digital experiences, AI-assisted product design, and complex data product UX.

Creative CircleUX and Data Visualization Consultant

2019 — 2020

San Francisco Bay Area

Delivered design, user research and data visualization solutions to small business and higher education clients, emphasizing user-centered approaches to meet client objectives. Specialized in heuristic evaluations and usability studies, transforming complex data into accessible visuals and insights.

California State University, Chancellor's OfficeUX Designer/Researcher

2014 — 2020

Rohnert Park, CA

Led design and research for system-wide web applications and data products, focusing on enhancing the accessibility and usability of digital experiences for a diverse user base. Developed front-end components and responsive CSS frameworks.