Provided a simple mechanism in the existing UI that calls out to a distributed process to synchronize user hierarchy management with Salesforce saving product administrators hours of manual labor

Implemented a consistent test runner output format across all unit tests, integration tests, and end to end tests to significantly reduce lead time for changes and utilize automated flaky test detection

Led the DevOps Crew which enabled me to spend 20% of my time planning and implementing major DevOps initiatives across the organization, including containerizing all of our previously virtual machine based microservices

Created a new, lower priced billing option for our largest customers by implementing a unique counting mechanism in our usage based billing system that would dedupe redundant data which saved customers tens of thousands of dollars and increased retention of critical accounts

Updated documentation, dependencies, logging and monitoring capabilities for the public API service responsible for essential customer integrations and third-party application development

Configured custom reporting, honeypots, and reCAPTCHA to harden the security of public forms handling hundreds of requests per second

Advanced and managed live sound production for artists performing shows in venues ranging from small clubs to full-size arena

Collected and reported all financial activity with business management