# Kristopher Plunkett > Staff Software Engineer Location: Nashville, Tennessee, United States Profile: https://flows.cv/kristopherplunkett Senior software engineer passionate about tackling complex business problems with thoughtful product development. ## Work Experience ### Staff Software Engineer @ FreightWise, LLC. Jan 2024 – Present | Brentwood, Tennessee, United States ### Senior Software Engineer @ Ambition Jan 2022 – Jan 2024 | Nashville, Tennessee, United States - Built a chat application integration to handle the most demanding customer workloads and unlock major sales expansion opportunities - Provided a simple mechanism in the existing UI that calls out to a distributed process to synchronize user hierarchy management with Salesforce saving product administrators hours of manual labor - Implemented a consistent test runner output format across all unit tests, integration tests, and end to end tests to significantly reduce lead time for changes and utilize automated flaky test detection ### Senior Software Engineer @ Emma, Inc. Jan 2019 – Jan 2022 | Nashville, TN - Served as Tech Lead for the Users and Account Management Team which allowed me to travel worldwide to train new engineers following multiple mergers and acquisitions - Led the DevOps Crew which enabled me to spend 20% of my time planning and implementing major DevOps initiatives across the organization, including containerizing all of our previously virtual machine based microservices - Created a new, lower priced billing option for our largest customers by implementing a unique counting mechanism in our usage based billing system that would dedupe redundant data which saved customers tens of thousands of dollars and increased retention of critical accounts ### Software Engineer @ Emma, Inc Jan 2015 – Jan 2019 | Nashville, TN - Delivered a redesigned, accessibility approved navigation to unify the application experience across a multitude of frontend applications with distinct UI patterns - Updated documentation, dependencies, logging and monitoring capabilities for the public API service responsible for essential customer integrations and third-party application development - Configured custom reporting, honeypots, and reCAPTCHA to harden the security of public forms handling hundreds of requests per second ### Tour Manager @ Bragg Management Jan 2013 – Jan 2014 | Nashville, TN - Planned and executed travel logistics with multiple groups including cars, buses, flights, and hotels across the country - Advanced and managed live sound production for artists performing shows in venues ranging from small clubs to full-size arena - Collected and reported all financial activity with business management ## Education ### Bachelor of Business Administration (B.B.A.) in Music Business Belmont University Jan 2011 – Jan 2013 ## Contact & Social - LinkedIn: https://linkedin.com/in/kris-plunkett - GitHub: https://github.com/kjplunkett --- Source: https://flows.cv/kristopherplunkett JSON Resume: https://flows.cv/kristopherplunkett/resume.json Last updated: 2026-03-22