Leading a team of 15 designers responsible for Twilio platform teams (including AI experiences) across Europe, US, LATAM and India

Delivered products within Growth and Billing areas which have increased product activation by XX%, upgrade rates by Y% and contributed XX mil to sales pipeline.

• Design lead for Twilio Growth team.

• Delivered version 1.0 of Twilio CodeExchange and Quick Deploy, a low code no code solution.

• Designed products for increasing user acquisition, activation and revenue

Product:

• Design lead for Workspace ONE Intelligent Hub, an industry leading app on millions of devices.

• Delivered version 1.0 of Intelligent Hub on iOS, Android, Web and Mac.

• Responsible for increasing user adoption and engagement of Workspace ONE.

• Led a project with product managers to build a customer journey map to inform product strategy, improve NPS and to reimagine the next generation of Airwatch Content Locker, which is now Workspace ONE SmartFolio.

Operations:

• Grew the team by setting up a team of 3 designers from the ground up in Bangalore, India.

• Mentored junior designers on the team and groomed them to take new projects.

• Involved in improving the process and tools to maximize output for designers and product managers.

• Integrated Mixpanel into our products to measure user activity on our apps.

• Led the team to create a design system v 0.5 for our mobile app family.