I am a Senior Software Engineer with 9+ years of experience building and maintaining web applications and backend systems. In parallel, I’ve developed strong expertise in RPA, designing and maintaining automation workflows that streamline business processes and improve efficiency.
Experience
2026 — Now
2026 — Now
San Francisco, California, United States
• Building planning layer for the agentic era. We provide the structural relationship context that tools like Cursor and Claude Code miss, linking codebase architecture directly to engineering intent, enabling seamless teamwork in the evolving landscape of AI agents.
• Integrated graph-based context with source code to enhance collaboration.
2024 — Now
New York City Metropolitan Area / San Francisco
MLS-integrated real estate platform
• Optimized database queries and Pagination to enhance performance and improved the batch processing pipeline for faster listing updates.
• Enhanced application scalability by implementing ELB, Auto Scaling, and CloudFront
RPA Solution & Workflow Automation
• Designed and implemented end-to-end workflow automation solutions using Groovy, integrated with SAP, email systems, and various third-party platforms.
• Migrated legacy RPA workflows from WorkFusion to modern automation platforms, ensuring seamless transitions, improved reliability, and better scalability.
• Built custom Zapier and Make.com workflows to automate repetitive tasks across SaaS tools, reducing manual workload and increasing team efficiency.
• Leveraged the OpenAI API to automate content summarization, email drafting, and intelligent text processing as part of the automation pipeline.
• Developed scripts to extract structured data from PDF documents, enabling automated data entry into internal systems such as Kintone, SharePoint, and ERP tools.
• Streamlined business processes by integrating APIs, bots, and rule-based logic to automate data validation, reporting, and approvals.
Technical Consultant
• Advised clients on workflow automation solutions, streamlining business processes through RPA and cloud-based integrations.
• Provided AWS cloud consulting, designing scalable and cost-effective architectures tailored to client needs.
• Guided new customers in web application development, clarifying technical aspects, defining system requirements, and recommending best practices.
Engineering Team Management
• Led and managed an engineering team, overseeing project development, system architecture, and technical strategy.
2025 — 2026
2025 — 2026
San Francisco
• Building a self-serve AI voice agent platform on the LiveKit ecosystem that lets users configure and deploy voice agents with prompt-based setup, RAG-backed knowledge base, and full call observability.
• Implemented RAG pipelines with Docling-based document parsing to improve retrieval quality and contextual grounding
• Built AI voice agents on Vapi capable of handling inbound customer calls, scheduling appointments, and triggering follow-up communications
• Designed and built an AI-powered multi-agent customer support platform using LangGraph, enabling intelligent routing, agent coordination, and workflow orchestration
2022 — 2024
2022 — 2024
United States
Point Outward Exchange
• Led the Rakuten Point Outward Exchange Project, creating a secure integration between Rakuten Points and the Syla Rimawarikun Coin API to safely exchange a billion points per year between Rakutan and Rimawarikun coin
2021 — 2022
2021 — 2022
Rakuten Point Incentive (Digital Gift Card)
• Generated and delivered RESTful APIs for a Java-based microservice application using Spring Boot and MySQL
Rakuten Point User Loyalty Program Platform
• Spearheaded the design and implementation of the Point Calendar API, enabling seamless access for approximately 300,000 Daily Active Users (DAU) to view their future points. The API is consumed by both the Rakuten mobile apps and web apps and resulting in a 10% increase in monthly active users.
• Created an automated data clean-up batch solution in Java 8 to maintain Redis data integrity, reducing manual data clean-up operations by 20% and saving over 30 developer hours monthly.
Education
Xinjiang University