# Kunal Punjabi > Chief Product & AI Officer | $50M+ Revenue Impact | Founder at SuperSpeech, ex-CPO at Vinivia, ex-Cerebral / Xerox PARC / Achieve / Shutterfly / Qualcomm | AI | Marketplaces | Mobile | Product Growth Location: United States, United States Profile: https://flows.cv/kunalpunjabi EXECUTIVE SUMMARY - Results-driven AI & product leader with expertise in AI frameworks, generative AI, and search technologies. - Strong technical foundation in AI/ML infrastructure, model deployment, and optimization for real-time inference at scale. - Proven ability to shape product vision, define strategy & build high-impact AI-powered products and teams across B2B and B2C. - Deep experience in AI-powered search, retrieval-augmented generation (RAG), NLP, and ML-driven personalization. - Led AI-driven zero-to-one product launches, scaled teams, and optimized AI frameworks for search, discovery and personalization. - Passionate about advancing Product & AI thought leadership, actively sharing insights on AI and product strategy. ## Work Experience ### Founder @ SuperSpeech Jan 2025 – Present | San Francisco Bay Area Building Superspeech, a Voice AI platform that lets professionals write at the speed of thought with universal speech-to-text, and powers creators with human-like voice cloning, accents, and emotional text-to-speech APIs. Professionals lose hours to typing, while creators need scalable voices that sound genuinely human. The productivity and creator economy markets represent a $15B+ combined opportunity. Unlike fragmented dictation tools and robotic TTS services, we offer one unified platform: universal STT working across every app without switching, plus voice APIs with true emotional range and accent fidelity. ### Course Creator / Instructor, Product Management (Fundamentals of Product Management) @ Stanford Continuing Studies Jan 2018 – Present | Online - Created Stanford Continuing Studies' first hands-on course on Product Management (BUS-62W: Fundamentals of Product Management). Instructed 3000+ PMs for the program. - The course is usually over-subscribed and highly-rated. At one point, the course had a waiting list of 900+ people and filled up in the first 5 mins. ### Chief Product Officer (AI, Product, Design, and Data Leadership) @ Vinivia AG Jan 2023 – Jan 2025 | San Francisco Bay Area - Leading the AI, Product Management, Design + User Research, and Product Analytics (Data) teams at Vinivia. - Led development of AI-powered search, content recommendation, and multimodal ML models for interactive marketplace. - Designed and deployed AI-driven relevance and ranking algorithms, optimizing discovery and personalization for consumers. - Implemented AI moderation frameworks leveraging NLP, computer vision, and reinforcement learning. Optimized AI/ML pipeline, reducing model inference costs by ~30% while improving performance. - Led Augmented Reality, Monetization (subscriptions, live shopping, digital payments) product launches. - Defined and owned unit economics and monetization model for subscription and commerce business. - Negotiated $8M in AI infrastructure savings while accelerating experimentation velocity. ------------------------------------------------------ At Vinivia, we are building a trailblazing live-streaming platform for creators and consumers. With privacy and safety built into our core DNA, we strive to build a bleeding-edge platform to: 1. inspire and empower creators to create interesting content, expand their reach and monetize their passion 2. help consumers discover content that brings them joy, and connect them and interact with like-minded creators they relate to 3. enable advertisers and brands to expand their reach and find new customers We strive to drive the creator economy forward by rewriting the rules of live-streaming: redefining how creators engage with their audiences, and how consumers experience and interact with their favorite content. The future of live-streaming looks incredibly promising, and we are all excited to be a part of shaping the story. It's time to build - and our journey starts right now. Do it LIVE! ### Product Management Leader - Growth, Customer Experience and Retention @ Cerebral Jan 2022 – Jan 2023 | San Francisco Bay Area - Led generative AI implementations for conversational AI and customer retention workflows, increasing automation coverage by 40%. Defined and presented AI product strategy to leadership, securing alignment for growth and retention initiatives. - Built AI-powered recommendation models for patient engagement, improving retention by 4%. Led cancellation flow optimization, reducing top detractor complaints from 40% to <6% and increasing retention saves to 7%. - Deployed NLP-based self-service support, improving operational efficiency by 28% and reducing support overhead. - Revamped post-checkout onboarding, increasing overall retention by 3%. ------------------------------------------------------ Cerebral is a telehealth company focused on providing accessible mental health services. We offer online therapy, medication management, and support for various mental health conditions like anxiety, depression, and insomnia. Through a convenient digital platform, Cerebral connects individuals with licensed professionals, making mental health care more affordable and accessible. Our goal is to improve mental well-being by offering personalized, effective care from the comfort of home. ### Product Mentor, Fast Track @ First Round Capital Jan 2022 – Jan 2022 | Online - Mentored entrepreneurs and PMs through First Round Capital’s Fast Track Mentorship Program. ----------------------- Fast Track is First Round Capital's mentorship program for established tech operators looking to give back and gain a unique community. Fast Track is built on the belief that when you tap into the wisdom and generosity of a community, incredible things happen. ### Product Strategy & AI Lead @ PARC, a Xerox Company Jan 2019 – Jan 2021 | Palo Alto, CA - Developed AI-based document intelligence, semantic search, and RAG-based knowledge retrieval systems for enterprise search and knowledge management, enabling RFP Responders to send proposals faster and more efficiently. Designed scalable AI architectures integrating LLMs, structured data, and real-time inference pipelines for multi-modal knowledge extraction. - Led AI-powered meeting intelligence platform, leveraging natural language processing, automatic speech recognition, and LLMs. ------------------------------------------------------ About Xerox PARC: Xerox PARC (Palo Alto Research Center) has been in large part responsible for such developments as laser printing, Ethernet, the modern personal computer, graphical user interface (GUI) and desktop paradigm, object-oriented programming, ubiquitous computing, electronic paper, amorphous silicon (a-Si) applications, the mouse and advancing very-large-scale integration (VLSI) for semiconductors. PARC is a wholly-owned subsidiary of Xerox. ### Venture Capital @ Mighty Capital Jan 2018 – Jan 2019 | Palo Alto, California, United States ### Sr. Director of Product Management, Freedom Plus: Growth and Operational Efficiency @ Achieve Jan 2017 – Jan 2018 | San Francisco Bay Area - Led strategy & launch of end-to-end automated online contracts system, reducing loan approval time from 5-7 days to hours, driving $XXM in incremental ARR and 20% operational efficiency gains. - Optimized lead distribution via ML-driven routing for real-time agent-to-lead matching, increasing customer enrollment > 10% ------------------------------------ About FreedomPlus: FreedomPlus is an online lender that focuses on underwriting loans to prime consumers. FreedomPlus is a consumer brand of the Freedom Financial Network. About Achieve (formerly Freedom Financial Network): Achieve has been helping people overcome debt to achieve financial freedom since 2002 through its proven solutions for debt settlement, mortgage shopping, personal loans, and more. ### Sr. Director of Product Management & UX, Freedom Debt Relief: Growth and Operational Efficiency @ Achieve Jan 2015 – Jan 2017 | San Francisco Bay Area - Led data-driven user segmentation & funnel optimizations, increasing conversion rates by 2x & driving $XXM incremental ARR - Implemented SMS-based customer engagement platform, increasing close rates by >20% across a 400+ person sales team. - Built ML-driven Customer Offer Platform, dynamically matching 60% of previously unmatched customers to partner offers, achieving >95% match rates, 12% more customers served, and $4.8M incremental ARR in Year 1. ------------------------------------ About Freedom Debt Relief: As the largest negotiator of debt in the nation, Freedom Debt Relief takes a human approach to debt relief. We are passionate about helping people overcome debt as quickly as possible. Since inception, we have resolved over $10 billion in debt for over 650,000 people — far more than any other company. Our affordable program could help you resolve your debt of $15K-$100K in 24-48 months. Creditors take us seriously because we’ve been negotiating with them for over a decade, resolving an average of 50,000 accounts a month. We use our experience and influence to negotiate bigger savings for you. Freedom Debt Relief is a consumer brand of the Freedom Financial Network. About Achieve (formerly Freedom Financial Network): Achieve has been helping people overcome debt to achieve financial freedom since 2002 through its proven solutions for debt settlement, mortgage shopping, personal loans, and more. ### Director of Product Management, Bills.com: Organic Growth & Customer Experience @ Achieve Jan 2013 – Jan 2015 | San Francisco Bay Area - Led cross-platform redesign for improved UX; led SEO & content optimizations, increasing organic traffic & revenue by > 40%. - Launched data-driven debt recommendation engine, white-labeled by Better Business Bureau (BBB) for a nationwide rollout. ------------------------------------- About Bills.com: Bills.com is a US-based web site providing financial planning tools and financial services for individuals. Topics include credit cards, insurance, debt relief, mortgage loan, student loan, and various other consumer lending products. Bills.com is a consumer brand of the Freedom Financial Network. About Achieve (formerly Freedom Financial Network): Achieve has been helping people overcome debt to achieve financial freedom since 2002 through its proven solutions for debt settlement, mortgage shopping, personal loans, and more. ### Senior Software Engineer @ Shutterfly Jan 2009 – Jan 2013 | San Francisco Bay Area At Shutterfly, led the build of scalable API platforms & technology infrastructure to support business expansion across 3 product lines. Led first-ever Greeting Card subscription service (growing to $1M ARR) & subsequent brand launch of Treat.com ------------------------------------------------------ At Shutterfly, Inc., our purpose is to help share life’s joy as the leading retailer and manufacturing platform for personalized products and communications. Shutterfly helps you make the most out of life’s most memorable moments. As a leader in personalized photos and services, we allow you to create lasting keepsakes; award-winning photo books; custom stationery, including cards, announcements, and invitations; as well as unique home decor and photo gifts. We help you connect with your family and friends by sharing your memories and photos in creative and innovative ways. Tiny Prints began in 2005 with a focus on creating personalized birth announcements. Since then, we have grown into the leading online destination for stylish custom stationery. Our luxe designs are curated from top stationery designers, with stylish customization options so you make it uniquely yours. From fast shipping to superb service, Tiny Prints makes it easy to connect with your loved ones. ### Senior Software Engineer @ Tiny Prints Jan 2009 – Jan 2013 | San Francisco Bay Area At Shutterfly, led the build of scalable API platforms & technology infrastructure to support business expansion across 3 product lines. Led first-ever Greeting Card subscription service (growing to $1M ARR) & subsequent brand launch of Treat.com ------------------------------------------------------ At Shutterfly, Inc., our purpose is to help share life’s joy as the leading retailer and manufacturing platform for personalized products and communications. Shutterfly helps you make the most out of life’s most memorable moments. As a leader in personalized photos and services, we allow you to create lasting keepsakes; award-winning photo books; custom stationery, including cards, announcements, and invitations; as well as unique home decor and photo gifts. We help you connect with your family and friends by sharing your memories and photos in creative and innovative ways. Tiny Prints began in 2005 with a focus on creating personalized birth announcements. Since then, we have grown into the leading online destination for stylish custom stationery. Our luxe designs are curated from top stationery designers, with stylish customization options so you make it uniquely yours. From fast shipping to superb service, Tiny Prints makes it easy to connect with your loved ones. ### Co-Founder, Chief Product & Technology Officer @ EkoTable Jan 2009 – Jan 2012 | San Francisco Bay Area - Built and launched an eCommerce marketplace connecting local producers with consumers. - Led 0-to-1 development of seller onboarding, consumer buying experience, and product recommendation engine. At EkoTable, our vision is to connect buyers with sellers of eco-friendly, sustainable products. ### Senior Software Engineer @ Qualcomm Jan 2004 – Jan 2008 | San Francisco Bay Area At Qualcomm (Ubicom), developed high-performance embedded networking software. ### Software Engineer @ Cisco Jan 2004 – Jan 2004 | San Francisco Bay Area At Cisco, built scalable distributed systems for enterprise infrastructure. ### Software Engineer @ Netwoven Inc. Jan 2003 – Jan 2004 | San Francisco Bay Area At Netwoven, led custom enterprise application development for Fortune 500 clients. ### Research assistant @ Georgia Institute of Technology Jan 2002 – Jan 2003 . ## Education ### MS in Electrical and Computer Engineering Georgia Institute of Technology ### BS in Electronics Engineering University of Mumbai ## Contact & Social - LinkedIn: https://linkedin.com/in/kunalspunjabi --- Source: https://flows.cv/kunalpunjabi JSON Resume: https://flows.cv/kunalpunjabi/resume.json Last updated: 2026-04-05