# Kurt Schade > Energized to teach and train. Keenly attentive to broad scope and critical details when developing programs and managing projects. Thrilled by creative problem solving. Generous in spirit, patience, and humor. Location: San Francisco, California, United States Profile: https://flows.cv/kurtschade I enjoy finding ways to infuse communications and training with lively personality and one-team/go-team culture, and especially seek opportunities to strengthen internal teams through educational and support resources. What kind of tasks I have to accomplish on a daily basis are not as important to me as who my workmates are and what kind of spirit is nurtured as we get the job done. I may not recall each email I send or site I edit, but I will remember how great my team is and what we stand for. It's the satisfaction in our goals and values, and how we share the journey with good humor, that engages me in the work. [NOTE: I snapped the banner photo on a dreamy trip to Thailand. I'm very much not a photographer, but I'm a breathless sucker for a stunning view.] ## Work Experience ### Content Design Education Manager (as a Design Program Manager) @ Meta Jan 2022 – Jan 2025 | San Francisco, California, United States Meta’s Content Designers (CDs) ensure the language of each element of a user’s experience is clear and resonant. I owned global onboarding and continuing education for CDs and CD Managers and strategized with leadership to craft change-management education to support major growth initiatives. • Strategized and owned learning programs – onboarding, continuing education, change management, manager training – primarily for 500-700 workers in Meta’s CD community • Proactively tracked developments in products and tools, consulted with leadership, communicated with learners, collaborated with subject matter experts (SMEs), and conferred with cross-company teams to identify the need for, and develop, new learning efforts • Partnered with leadership in change-management efforts to achieve high completion of new training that aligned with evolving requirements for the CD role • Coordinated with cross-company colleagues to align learning programs with other company efforts and priorities • Curated a catalog of learning experiences, ensuring existing courses were well maintained and new courses were created as needed • Crafted communications to create a consistent program voice to deliver experiences at scale while reflecting the personal nature of the learning journey • Leveraged learning data, participant feedback, and direct learning observation, to improve programs and offerings • Recruited, onboarded, and coached SMEs to own course content and instructors to host learning sessions • Vetted, hired, trained, and managed hands-on learning coordinators, who executed daily programming and provided support for learners and instructors • Nurtured rich working relationships within the CD community and across Meta to engage cross-functional colleagues as sources of insight and as project partners • Instilled a culture of program customer service to ensure learners felt confident in basic support and our commitment to their continued success ### Content Design Education Coordinator (as a contractor placed at Meta) @ Crystal Equation Corporation Jan 2021 – Jan 2022 | San Francisco Bay Area Reporting to the Content Design Education Manager, I provided global onboarding for all new Content Designers (CDs) and Content Design Managers at Meta, and supported continuing education for employees’ ongoing development. I maintained our learning catalog, and executed scheduling changes, reporting, logistics, and other ad hoc tasks to improve our programs. • Coordinated learning programs primarily for 500-700 CD workers • Hosted virtual class sessions for onboarding, ensuring a consistent welcome to the Meta CD community, introducing instructors to learners, answering administrative questions about the overall program or class schedule, and troubleshooting exceptional situations • Developed and published program communications to all audiences – new hires’ managers, new hires, and instructors – both proactively and as the ongoing owner of internal channels and group chats • Executed all hands-on additions and changes in the learning management system (LMS) catalog of course listings and class scheduling, as well as in web and other communications • Directly supported the Content Design Education Manager with advice and execution for continuing education courses or executing other ad hoc learning initiatives • Supported subject matter experts (SMEs) and instructors in their roles, ensuring access to course content files, advising in protocols, and assisting in schedule updates • Provided learner progress and course reporting to support program communications with CD leadership and other learning program teams at Meta • Overhauled onboarding schedules for global audiences to streamline administration and simplify the experience for learners and instructors, then iterated this schedule each month for session instructors and expected hires • Nurtured collegial relationships with other Meta learning program administrators to ensure shared knowledge and nurture project partnerships ### Learning Success Consultant @ LinkedIn Jan 2014 – Jan 2020 | San Francisco, CA LinkedIn provides a shiny, robust learning center with lots of educational opportunities for its Talent Solutions customers. I worked with global LinkedIn consulting and support teams to develop their savvy with our learning resources and processes so they could elevate customers' success. I crafted internal wiki and "how-to" resources, and developed and delivered orientation presentations to introduce employees to best use of our educational tools. Solid customer learning makes for successful customers; when customers are successful, everyone wins. • Educated global customer success teams in strategizing customer learning efforts and leveraging resources to support their clients’ goals • Partnered with teams inside and outside the organization to improve customer learning resources • Applied gap analysis and audience/role review to develop instructional resources for learning administration • Curated internal resources for Customer Learning and Certification initiatives and tools ### Learning Management System (LMS) Administrator @ LinkedIn Jan 2012 – Jan 2014 | San Francisco, CA Shifted my training coordinator role into turbo overdrive (is that a real thing?) to focus on presenting our first comprehensive learning system. A hearty blend of Web design, system strategy, functionality investigation, project management, and finger crossing! The Talent Solutions Learning Center supports the work of our global product team in elevating our customers' knowledge in expert use of our suite of magical tools. • Built and launched LinkedIn’s first learning management system (LMS) to serve over 100K global customers • Onboarded and coached workers in leveraging the learning platform to assist their customers • Collaborated with instructional designers (IDs) in creating and updating offerings in the learning catalog • Provided detailed analytics to leadership to track adoption and performance of the new LMS • Managed communications and logistics to deliver global, multilingual webinar education program ### Training Coordinator, Global Product Consulting @ LinkedIn Jan 2011 – Jan 2012 | San Francisco, CA Coordinated home-base operations for the global Product Consulting Team (later the "Customer Success Organization"), from scheduling courses to providing core "den father" support. Wrapped up my tenure in this role with launching our first integrated learning management system (see subsequent position). A great, fast-growing team and a wildly busy year! • Mastered vendor technologies to develop a global learning management system (LMS) • Provided central administration for the rapidly growing global organization of product consultants • Managed the schedules for global, localized customer webinars and published on-demand instructional videos • Tracked and reported learning data for program health and to identify trends in user attendance and course feedback ### Communications Specialist @ Stanford University School of Medicine Jan 2003 – Jan 2009 | Stanford, CA Primary communications oversight for the central administration group of educational and training departments at the School of Medicine. • Curated, at university registrar level, the catalog of courses and schedule of all classes • Managed web and print media for central programs and educational departments • Advised degree program directors and school deans in developing communications strategies and tools • Trained educational staff in web and document design and management • Crafted and conveyed internal documentation and advisories for organization staff • Consulted and choreographed design and technical agents for complex media projects ### Office Manager @ Socratic Technologies, Inc. Jan 1999 – Jan 2002 | San Francisco, CA Worked with team of central administration executives to manage resources and administrative support for a dynamic high-tech market research firm. • Supervised administrative support team’s delivery of services to staff nationwide • Developed and communicated company policies and procedures via e-mail and intranet documentation • As administrative team player, assisted in human resources, AP/AR, and ad hoc project management • Invented and implemented logistics for office relocations (across town and internal) and installations • Coordinated operation of San Francisco facility; managed accounts with operations vendors ### Network Correspondent @ AIDS Action Jan 1997 – Jan 1997 | Washington, DC Collaborated with the country's premiere HIV/AIDS policy and communications teams to advise and mobilize national action in response to developing healthcare legislation and national administration. • Developed strategies for national grassroots efforts regarding federal HIV/AIDS policy issues • Directed and produced policy and advocacy communications nationally • Conducted training of grassroots activists in federal advocacy; convened advocates for Capitol Hill visits • Responded to community inquiries regarding developments in federal HIV/AIDS policy ### Communications Assistant @ AIDS Action Jan 1995 – Jan 1997 | Washington, DC Member of communications team for the country's premiere HIV/AIDS policy organization. • Supported directors of Communications and Community Outreach departments and programs • Initiated and responded to media and national advocacy network member communications • Collaborated with policy staff in drafting and distributing advocacy and media materials • Managed special and ongoing projects, including national voter education and registration campaign • Supervised efforts of volunteers and interns ## Education ### BSFS in Humanities in International Affairs Georgetown University ## Contact & Social - LinkedIn: https://linkedin.com/in/kschade --- Source: https://flows.cv/kurtschade JSON Resume: https://flows.cv/kurtschade/resume.json Last updated: 2026-04-13