# Kyle Castronovo > Systems Designer @ Audible Location: San Francisco, California, United States Profile: https://flows.cv/kylecastronovo I am an ambitious Designer focusing on UX/UI Design and Design Systems. I have worked across multiple industries, including Healthcare, Tourism, Restaurants and Technology, and bring a core understanding of large- and small-scale business operations. I am passionate about creative development within a collaborative setting and using the power of design to create positive, human-centered experiences. Additionally, I bring experience with a wide variety of methodologies across digital and analogue media with a toolset that spans from illustration and visual design to research, information architecture, and interaction design. I am determined to continue learning new strategies, methodologies, and tools and continue creating functional and meaningful design for businesses and people. ## Work Experience ### Systems Designer @ Audible Jan 2025 – Present | Oakland, California, United States ### Systems Designer @ Snap Inc. Jan 2023 – Jan 2025 | San Francisco Bay Area ### Product Designer @ Jobox Connect Jan 2022 – Jan 2022 | San Francisco Bay Area ### Visual Designer @ Kaiser Permanente Jan 2016 – Jan 2021 | Oakland, CA • Provided visual design services to IT department wide, supporting 700+ employees • Designed presentations, infographics, marketing campaigns, events, internal brands, and web and mobile experiences to support internal communication, as well as external messaging • Supported 9 Executives on high level forecasting, data visualization, and presentations • Developed and maintained IT style guide and advocate for brand compliance and consistency • Worked with UI/UX team to design digital and in-clinic experiences for the Kaiser web and mobile and ecosystem • Participated in Design Research, Field/User Testing, and Agile development to create human centered experiences for employees and members ### Visual Design Consultant @ Hawaii Forest & Trail Jan 2009 – Jan 2015 | Kailua-Kona, Hawaii, United States • Provided consulting and guidance through corporate rebrand, including visual identity, brand strategy, and marketing strategy • Executed professional, multi-platform marketing campaigns to promote products and services • Created images and custom type for company merchandise and corporate assets, including clothing, camping equipment, and vehicle decals ### Visual Designer @ Accenture Jan 2014 – Jan 2015 | Mountain View, California, United States Served as creative lead for presentations and web design within Accenture Customer Marketing, onsite at Google • Designed high level sales pitch presentations for Accenture Executive team • Designed websites for internal Customer Marketing teams • Created infographic design for a variety of projects/initiatives within Accenture Customer Marketing • Provided creative and production design on marketing collateral for AdWords/AdSense Campaigns • Designed for both print and digital platforms, including web, tablet and mobile ### Agency Operations Lead @ Google Jan 2012 – Jan 2014 | Mountain View California • Recruited, trained, certified and managed 13 agencies, as well as designed strategies to improve each process. • Developed Agency Model from ground up, resulting in 13 partners in 100+ cities, bring in 900+ shoots/month. • Implemented UI changes to Salesforce partner portal, resulting in higher accuracy in performance tracking and improved partner experience. • Managed one individual (Training Specialist) to train and certify agencies. • Designed Visual material for training flows, branding, internal/certification documentation and marketing collateral. • Collaborated with Hotel Finder in 5 major cities, resulting in 400+ virtual tours in 8 major hotel chains. • Designed, negotiated and implemented special projects with top performing agencies to expand into new territories and penetrate new markets. • Collaborated with Maps, Streetview, Places, Special Collects, Indoor Maps, and Hotel Finder to expand into new territories and penetrate new markets. ### Sr. Customer Operations Analyst @ SPS Commerce Jan 2007 – Jan 2010 • Evaluated/prioritized/tracked customer requests/issues; research, resolution and follow-up via telephone, email, chat and voicemail • Subject matter expert for all Finance/Accounting related issues • Supported complex supply chain, order management and inventory replenishment models • Supported EDI integration with a wide variety of browsers, ERP and WMS systems • Created and implemented training for 30+ members of a Customer Operations staff • Familiar with various file formats including EDI, XML, comma delimited, space delimited • Handled 40+ issues/day in my first role as Customer Operations Analyst • Promoted to Senior Customer Operations Analyst after 8 months ## Education ### Master of Fine Arts (MFA) in Graphic Design California College of the Arts ### Certificate in User Experience Design General Assembly Jan 2021 – Jan 2021 ### Bachelor of Arts (BA) in Painting Santa Clara University ## Contact & Social - LinkedIn: https://www.linkedin.com/in/kyle-castronovo - Website: www.kylecastronovo.com --- Source: https://flows.cv/kylecastronovo JSON Resume: https://flows.cv/kylecastronovo/resume.json Last updated: 2026-04-07